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“Flying to rapid city to see crazy horse”
Review of United Airlines


Reviewed September 25, 2018

Fair experience- flight ontime- slight delay in rapid city - 1st plane bad air conditioner- 2nd plane smelled like turd- took Embraier plane to rapid city and plane was dumping fuel out of both wings 1 minute in take off- pilot on board-passenger got excited and told us to get flight attendant as something wrong-stopped shortly-. Co-pilot came back and questioned if it really happened. Looked at video plane dumping fuel- and yes that happened. Never got a real answer but pilot was discussing it with change over crew- kinda worried about what really was happening.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank rick p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,291 - 2,295 of 35,386 reviews

Reviewed September 25, 2018

I had a wonderfully experience during this flight, the Flight attendants were friendly at all times, attentive, god food and drinks, I am definitely flying United next time.
Thank You.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jimmy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 25, 2018

pack them on, then make you check hand luggage once the 1st 2 groups have boarded, make a right meal of doing anything. Once on a sat down the flight was fine, but the boarding process was deeply unpleasant. Seats okay, leg room is probably better than that in Europe on short haul coach

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank JLM3080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 25, 2018

At first they were going to charge us extra to sit together, even tho we booked the tickets together. They did change this at the gate. We had to pay extra for bags that would have fit in overhead storage. The message at start of flight done by the stewardess was not even understandable, just seems like a flying cattle car.

Date of travel: August 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Melinda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 25, 2018

The 2 flights we took with United from Honolulu to Denver then to Tampa were the best flights we eve had with United.
Easy flight. Comfortable seats

Date of travel: September 2018
Thank djbalaban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC