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“At least the flight was short!”
Review of United Airlines


Reviewed 3 weeks ago

Sometimes, there just aren't many options and we end up on United which seems to fly everywhere. The gate agents and flight attendants were competent, they just didn't seem like they wanted to be there. I wiped down the arm rests and tray and paid special attention to the tray as there was some sticky stuff left over from the last traveler or two. At least this was a relatively short flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jbabq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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789 - 793 of 33,743 reviews

Reviewed 3 weeks ago via mobile

I can't speak for other United subcontractors but the flights I have taken out of Houston via Mesa Airlines has been a great experience. I have flown with them twice a month for last few months with no complaints. Keep up the great job !!!!

Thank Jon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Pleasant experience, good selection of food and beverages, no complaints at all, very happy customer ☺

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank maggiemoo2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I am 4'10" and weigh 115 lbs. Seating for me was OK but taller people had their knees against the seatback in front of them, Seats are not well padded. Boarding left much to be desired. ( New system ) You pay $7 if you want to view seatback entertainment. They do give a soft drink and tiny bag of pretzels free of charge.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank alstnpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

This covers the Polaris lounge and the flight. Finnaly, United fixed their lounges. I am making the assumption that this is a global upgrade. Swiss and Lufthansa lounges up until now we’re much better in service and food quality. The food was very good at Newark as well as the service. Now they have better chairs as well. The flight was good to Germany. Aircraft was clean and the food was good plus the service was very good. Who every figured out how to do this did a good job.

Thank Jazzcat02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC