The flight was fine and the service was average, although some of the staff were very helpful. I've taken this flight many times over a number of years and on more than one occasion, the flight was delayed and their boarding procedure is so cumbersome. It also seems that there are a lot of senior flight attendants on this route and I was told that they take this flight so they can complete their flying quota (approx. 2 flights) for the month so some of them seem quite disinterested and go through the motions like robots. Also, once the flight is airborne, in the economy section they don;t offer a meal service till almost after 8 hours. Also, they allow only 1 bag and you have to pay $100 for an additional bag whereas Jet Airways, Air India and other all offer two bags in economy for free. It's amazing that US airlines need to learn from other international carriers in terms of offering amenities and service. Travel only if you get a good deal.