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“Nothing special...”
Review of United Airlines


Reviewed 4 weeks ago

Have not flown United in years, was a bit surprised and not in a positive way by their luggage/carryon/overhead restrictions. Once boarded, staff did their duty though not very jolly or with much enthusiasm. There was a noticeable difference in the actual air quality inside the plane so that was somewhat comforting and the plane was unusually clean compared to others - possibly a newer plane. My flight overall was of ok comfort. Nothing knocked my socks off when comparing to another more recent airline flown. I did like the one way cost at such short notice so that was a plus.

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    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank debraannmary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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986 - 990 of 34,815 reviews

Reviewed 4 weeks ago

We cannot tolerate flying coach class any more on any airline. Thankfully we now can afford first class. It's the only way to fly. United 1st class is most pleasurable & comfortable. Snacks and food are good for airline food. Always enough room for carry-on luggage and flight attendants' personal attention is most appreciated. However, a 1st class ticket alone does not allow one privileges to the United Club. For that, you must become a member.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I am glad to see the new airline flying into North Platte, NE, from Denver. More comfortable seating than the bigger planes. Cant say enough about them. Very good flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank dales5187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

All went pretty well. Missed 5 stars due to the semi-rude LAX check in crew who all pretty much ignored my request for help until someone came up from behind me [where i could see them] and acted like I should have known the whole time they were there. All flight crews were very professional. All flight on time and actually landed earlier than stated.
EWR check in staff helpful. LAX baggage terminal crew more helpful than EWR. United is pretty much the only game oin town for most direct flights from EWR but they performed as they should this time around.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Joe A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Flights delayed, causing missed connections or close calls. Chicago seems to be an airport that I will avoid when booking flights if possible as the airport is cumbersome to get around and then is compounded by the airline getting in late.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Renee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC