Flew from Chicago to Sacramento. The flight was on an A320, and I was in Economy Plus.

It was a nice flight. Although it had older (and smaller) overhead bins, the plane was in nice condition, with fresh looking seats, etc. The seat could have used a little more padding, but the legroom was very comfortable (I was pleased to have paid for Economy Plus). Everything was clean. In-flight entertainment was not available. I did not try the WiFi.

Service on-board was attentive. There were a couple of full rounds of beverage service, as well as water and coffee service in-between. The flight attendants were polite. Heftier food (including hot items, like a burger) was available for sale; for free, you had a choice of pretzels, cookies, or a stroopwaffel (yum).

Baggage delivery in Sacramento was timely.

Overall, a solid experience.

United has been getting a bad rap from both American and International travelers over the last few years, but my flight aboard a Dreamliner was just fine. The cabin staff was friendly, and happy, and the food choices appeared good and pricing was acceptable. The seats and seat pitch was okay for an Economy section, and the flight left and arrived on time. No hassle with check-in and the on-board enterainment choices were very good. Based on this flight I would use United again - but not if you listen to its many critics. Your choice.

Was traveling for a destination wedding. Flight boarded on time and process was smooth. We pushed back from gate on time but were 19th in line for takeoff so that took awhile. It was just a busy time. We were told our flt would be over water and that there would be turbulence for about the first hour which meant attendants would have to be seated - no problem as we understood the safety reason. Once they were able to be up in the cabin there were so many people lined up for the restroom that beverage service was severely delayed. What was unpleasant was there was one attendant who was being argumentative with another about how many rows she had to take care of. Keep your problems away from the passengers. Her attitude was as nasty as I have ever witnessed. When my friend asked for more than one snack (a cookie) because she was shaky from low blood sugar the same attendant said she would give it to her THIS TIME but normally would not. This one particular attendant was the only one I had a problem with. If you are not suited to this career maybe you should choose another one. I did not get her name, otherwise I would include in this review.

The flight was delayed. After boarding, we had to wait half an hour for the weather to clear at destination. We were told we could use the restroom. I tried doing so, but the stench and grossness on the bathroom floor prevented me from using it, it was absolutely filthy. I mentioned it to the flight attendant who told me there was nothing she could do and that's why there are restrooms in the terminal. That was rude, unprofessional, and downright insulting. We will not fly United again.

Why do vapid, emotionally selfish, young and inexperienced parents find it necessary to subject others to the loud crying of their "precious" off spring? Has it ever occurred to them to tell their child to be quiet?

Has it ever occurred to that that some of us might actually enjoy a quiet and relaxing experience while flying?

Also, why do those flying "Economy Class" insist on using the 1st Class Bathroom?