Learned an important lessen a few days ago! We learned that cheaper is not always better.
Some time ago we had needed to book a flight from Las Vegas to San Jose, Costa Rica. While scanning alternatives one stood out – a one-stop combo on United Airlines with a short stop in Houston.
The first flight (from LAS to IAH) was United Airlines Flight #634. Markedly cheaper! Pressed that button!
The plane was a 737-800, which was fine with us. But when we boarded the plane, we noticed the change. It appears that UA had a new seat configuration on this craft. The already limited room for legs had been further reduced on this craft.
The next two and half hours was pure torture.
Upon our arrival in Houston, I attempted to upgrade our tickets. Learned that I could not – that our tickets were not eligible for upgrade.
Fortunately, the second leg of this journey was much better – another flight on a UA 737-800, but with that missing leg room.
Unfortunately, that first flight had had consequences for me. Those consequences are real and lasting – five fresh lacerations on my shins.
So, pay attention to the fine print – Cheaper is NOT always better!