Just an add-on from previous review: on leaving the plane at Gatwick, Tuesday, I was surprised to see an elderly gentleman (who was at our hotel in Cuba and on the transfer coach) sitting in an exit seat. Nothing unusual in that, you might say - well I only mention it because he was very unsteady on his feet and had trouble getting on and off the coach and also down the steps at the hotel. Even at the airport waiting for his case, he had trouble standing. Of course, he may have been moved to that seat on arrival as he needed assistance in getting off the plane.
But, if he had been in that seat for the duration of the flight, how was that allowed to happen? My husband was denied an exit seat on the basis that Type 2 Diabetes showed up in the system as a disability. So, if it was just a case of him sitting there for assistance, then apologies: if not, what is going on Virgin?