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“Best Flights”
Review of Virgin Atlantic Airways


Reviewed 17 January 2018 via mobile

I’ve always heard good things about VA and was extremely happy with both of my flights to and from Heathrow. The staff was pleasant and the special food I ordered was delicious. The seats were roomy and comfortable and they had a good selection of entertainment.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
2  Thank Searchin4Vacays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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311 - 315 of 6,850 reviews

Reviewed 17 January 2018

First flight for ages that got it just perfect from start to finish couldn't fault it form booking in at Orlando to landing at Manchester, flight attendants very attentive would definitely fly with them again

2  Thank jacy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

Thank you so much for upgrading us from Premium Economy to Upper Class on our journey to New York. It was my husbands birthday and a lovely surprise. Both of our journeys were fantastic, nothing was too much trouble, service, food and comfort was great. We will certainly book again with Virgin Atlantic in Premium Economy it is certainly worth the extra money. Also a return journey of only 5 hours - how great is that. Thanks again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank alison202016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

Staff- welcoming at the door.
Service- ample drinks and food
Seat - paid for extra leg room so comfortable. Was not happy to have to pay £5.00 extra on the way back from Barbados to England this month!
Cleanliness of plane- acceptable
Flight time- we made good time there and back
In-flight entertainment- very good
Charging facilities- not able to charge ipad (am not sure whether I needed to ask) Able to charge mobile phone whilst travelling
Cost of wi-fi- very expensive at £14.99 for the trip. However, this was my choice to purchase.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

VS93.Boarded on time. Only slightly late on take-off. Very comfortable flight on 747. In-flight entertainment was average, but the food was decent. Highlight was the service from the cabin crew. We had an outstanding young lady named Ashleigh who catered for our every need in our party of six, including two young children. She is a star & made the whole flight really memorable. Take note Sir Richard - you need to look after this one !
GOOD TIP : Virgin Atlantic have opened a new lounge at Gatwick called a V-Room. We used it & it was worth every penny. Very relaxing before a flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank BigBrian_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC