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“Great Care and Comfort”
Review of WestJet


Reviewed January 16, 2018

A caring, catering staff with a great sense of humour made this 5 hour trip fun and comfortable. We flew in Plus Seats and enjoyed the extra room, free drinks and food and courteous staff. No delays, and arriving on time are very important to us and Westjet is almost always on time. We try to book all of our flights with them as they strive to make your flights enjoyable.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 916gails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,852 - 2,856 of 8,745 reviews

Reviewed January 16, 2018

The flight was comfortable and on time. WestJet staff were polite and knowledgeable. Checking in was done online so no real waiting time at the airport.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank CylviaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 15, 2018

Since obtaining my RBC Westjet Mastercard, we've been flying on Westjet to a number of destinations. We like the idea of the first checked luggage for each person being free. On our last trip to Maui, we managed to reserve two exit row seats. We had plenty of leg room and enjoyed the flights going there and back. The extra leg room does make a difference. What I liked the most about the return flight was the fact that we left Maui at about 3:00 p.m. and arrived into YVR at just before 11:00 p.m. - just in time to go to bed. We had a choice of the afternoon flight or the red-eye which leaves at around midnight. I am just not a red-eye flight person anymore. When I was younger - maybe, but not now.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 615WW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 15, 2018

Westjet staff are always friendly and easy going. Flight was smooth and on time. Seats were as booked. We had an extra legroom exit row seat.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank AndyGloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 15, 2018

My friend and I have flown WestJet the past two years and have found them to be a great airline. Personnel on board are very efficient. Their personnel have proven to be very helpful as we planned our flights- providing options etc. We were able to check in our luggage via a kiosk and went online to book our seats - so convenient. The seats were comfortable, though more leg room would have been nice (and I am short). Most of all the cost really fit our budgets.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank nancbery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC