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“flight to L.A.”
Review of WestJet


Reviewed April 4, 2018

It was fine. Nothing special, but fine.Got us there in one piece and that is what matters. The flight crew could have been more friendly. Didn't see any smiles from them. They did their jobs but not much else.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,420 - 1,424 of 8,407 reviews

Reviewed April 4, 2018

I was hospitalize for 18 days in Mexico; had to change flights two times, both times Westjet waived the cancellation change fee due to medical reasons and allowed us to have a credit on our account until I was able to return home. The agents we dealt with were compassionate and knowledgeable. First rate service in all areas.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jeannie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

The premium economy/Plus seating is somewhat disappointing. Same seats as anywhere on the plane, but middle seat is made into a table. Food is also no better, same cold prepared boxes. Nothing hot. Wine was from British Columbia, similar to California. Meaning too sweet and jammy. Washroom is the same as for all passengers. Otherwise same friendly, reliable service from West Jet.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank must_travel_soon_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

Flights with WestJet almost consistently work out as planned. Sure, weather can be a wildcard but it can be with every travel plan. From booking tickets, to online check in, service at airport kiosks, inflight staff, and luggage not getting lost (knock on wood) WestJet consistently maintains all service necessities for me.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Anna_Maria39_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

I love the service and ease of this airline. It is wonderful to have the westjet credit card to get the first checked bag free. With the westjet app you can watch free movies and the flight goes really fast.

Thank sharonsaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC