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“Relaxing”
Review of WestJet


Reviewed April 4, 2018

Relaxing and comfortable. WestJets Nd planes that fly direct from yyc to ogg are so much more comfortable. You don’t feel like you are crammed in a sardine can

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed April 4, 2018

We have flown with Westjet often and this flight was another great experience for us! The staff are always friendly accommodating! We have not been disappointed yet! Keep up the great work! I also love the new entertainment app you can download ahead of time. It is great to be able to use your own device!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Brenda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

It was fine. Nothing special, but fine.Got us there in one piece and that is what matters. The flight crew could have been more friendly. Didn't see any smiles from them. They did their jobs but not much else.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

I was hospitalize for 18 days in Mexico; had to change flights two times, both times Westjet waived the cancellation change fee due to medical reasons and allowed us to have a credit on our account until I was able to return home. The agents we dealt with were compassionate and knowledgeable. First rate service in all areas.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jeannie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 4, 2018

The premium economy/Plus seating is somewhat disappointing. Same seats as anywhere on the plane, but middle seat is made into a table. Food is also no better, same cold prepared boxes. Nothing hot. Wine was from British Columbia, similar to California. Meaning too sweet and jammy. Washroom is the same as for all passengers. Otherwise same friendly, reliable service from West Jet.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank must_travel_soon_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC