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“Good flight take off and landing. Feeling safe!”
Review of AirAsia - AirAsia Berhad (Malaysia)


Reviewed October 3, 2018

honestly this is my first experience taking AirAsia flight. Flight arrangement is smooth and the cabin crew is awesome!

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank luthfimy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed October 2, 2018

Have done a lot of flying over the years with many airlines. AirAsia, this is one airline I'm happy to travel with, as long as the price is right, as it is most of the time. Service in and food service was great, at very reasonable cost.

Date of travel: November 2017
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank KliveH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 2, 2018 via mobile

O booked the above mentioned flight and chode the option 1. which includes a checkin bag and a meal. On board I fid not get any meal and the flight attendant, who was unfriendly, insisted that she has no evidence that I paid for a meal. I really felt cheated. Not because of the value I lost, but because of the behaviour of the staff.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 135ie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 2, 2018

Service on board Air Asia flights are excellent and time is spent on distributing drinks and drinks during the 50 minutes. The staff is friendly and helpful.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank buaya40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 1, 2018 via mobile

WARNING!! Bad business practices, fraudulent actions against customers. Was double charged for a flight and AirAsia refused to reimburse the additional fare. Credit card company advised to file claim against AirAsia. Pay the extra amount if needed and fly a different airline. AirAsia is aware of its own scams and disregards when the issue is brought to their attention. I repeat! DO NOT BOOK WITH THIS COMPANY. FRAUDULENT!

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Pioneer83440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC