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Review of AirAsia - AirAsia Berhad (Malaysia)


Reviewed October 17, 2018 via mobile

I travelled to and from from airasia D7 flight. It was a low cost flight with 3*3*3 seat arrangement. I didn't find seats much comfortable. 5.5 hrs journey. If you want to buy something then take MR (Malaysian Ringgit) with you. Cabin crew is good. I find it good enough in such a price.

Date of travel: October 2018
Thank Ronit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 - 214 of 2,684 reviews

Reviewed October 17, 2018 via mobile

An airline which has earned its respect of being a reliable airline with its service and affordability.
Good and clean aircrafts and friendly staff. Food is good but you have to pay extra.

Date of travel: May 2018
Thank suresh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2018

Most boneheaded airport staff, completely unempowered to do anything but "sorry for inconvenience". Ten days and refund is "under review". No way to contact anyone with authority. Customer service empowered to do precisely nothing.

Ironic that I booked this flight due to schedule and not fare.

Never again. Staff so stupid it makes me wonder if they are smart enough to put fuel in the planes or read a compass.

Date of travel: October 2018
    • Seat comfort
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank jmiele3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2018

Basic requirements were met and both flights were as per expectations. Landing on return flight from Kuching to KL was a bit rough though.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank KennethYee78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2018

The check-in process was quick.
Cabin crews were friendly and helpful at all time.
The legroom was quite small, but it is sufficient for my 2 hours flight.
Definitely get more than you pay.

Date of travel: May 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DillonCZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC