We stayed here for 10 days recently and it was very nice. Europe is a different place so don't expect an American style hotel. The owner also runs the restaurant down stairs and is very helpful and nice. The cleaning ladies were wonder and very friendly. They were friendly with my toddler and loved our dogs. There's no front desk, but a note at the door to come into the restaurant to check in. A little language barrier but it wasn't to bad. The owner understood what we wanted. They try very hard to understand us, and vise versa. It's quiet & clean. I'd recommend this place just have some patients, things here are at a slower pace. Which can be a good thing. Train station extremely close as well as lots of shopping and food.