We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (20)
Filter reviews
20 results
Traveller rating
16
4
0
0
0
Traveller type
Time of year
LanguageAll languages
More languages
16
4
0
0
0
Show reviews that mention
All reviewschair liftcable carcloudsfunicularreception
Filter
Updating list...
5 - 10 of 20 reviews
Reviewed February 14, 2016

We loved this place. The hotel with restaurant is on top of Mount Chopok, the second highest mountain of Low Tatras. You get here by cablecar. The ride itself is incredibly scenic. We ordered a drink and snacks at the Energy bar and enjoyed our purchase on the open terrace where you enjoy an amazing 360 degree view of Tatras panorama. The place is truly exceptional and memorable. You feel like on top of the world embraced by the clouds, it was magical. We did not want to leave !

Stayed: June 2015
Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 10, 2016

I always wanted to be on top of the mountain and I can tell you. Once I've got there I was really pleased!! It's a very nice hotel. Nice beds, cheap beer :) and lovely viewes. All together i could give 6 stars but there is no such an option here.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Now_Michal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 28, 2014

First, let me start by saying that you will never stay in another hotel like this again. In this respect it is totally amazing. The hotel has so many positive aspects. The decor is what I will call "mountain modern". Simple, tastefully and chic. Once you get to the top the customer service by the receptionist (Jane) is thoughtful and considerate. We took half-board during our 4 day stay and the restaurant staff and food were top notch. The views, if you get a clear day are something else and something from a post card. Just so many great things going for this property.

I would have rated this hotel an excellent and the following comments I hope the management read and take as constructive criticism.

The WIFI is really bad. To the point that it is like going back to 1992 with dial up modem. Granted you are on top of a mountain, but given the fact there appears to be a communications station or relay station by the hotel would think communication would be better. While there is a flat screen TV it did not pick up any stations in our four days on site. Granted, we did not miss it but like the WIFI, if you they are going to have it and you are paying for it in the hotel price then it needs to work consistently.

Getting to the property is an event in and of itself. When someone books this property they really need to send information on how to get to the top and all the steps. Better yet, they could position a person at the bottom of the mountain at the sister Grand Hotel and have that person meet, greet and escort guests. Simply email guests a time to arrive and dedicate a person and porter to assist guests up the mountain. If it is your first time as it was for us, then would have seriously alleviated a lot of stress, pain and anger. There are a lot of steps to get tot the top and multiple equipment required to get to the top. A chairlift, a funicular, and a ski gondola (cable car) to get you the 2K meters to the hotel. Add a suitcase or suitcases to the equation, having to jokey with all the skiers without any skis and you have an invitation for a disaster Not to mention that getting to the top from the bottom will take you 30-40 minutes and cost another 10-12 euros per person per trip (each way). Getting to the hotel is the biggest challenge and the most frustrating if you are not familiar with the process (where to park, where to buy lift tickets, allowing 1.5 hours to get to the top based on the season. hauling bags on a chair lift, funicular and ski gondola while trying to fight the skiers is something you need to have your expectation set for or Hotel Rotunda needs to have someone who meets, greets and expedites the process to the top.

The price of the hotel room is not inexpensive and given the room layout, food and the views it is worth it in many respects. But if you are going to pay the amount for the room which by Slovakian standards is extremely costly then some things should change to justify the cost, namely those things that I have stated.

Tips.
Allow yourself 1.5 hours from the time you arrive to get to the top unless the hotel changes and they actually arrange for a "greeter" to meet you and assist in getting to the top.

You will have to purchase lift tickets to get to and from the hotel. Given you already pay as much as you do, not sure why this couldn't have been included in the price

If you are skier and want to ski out of the hotel you can do this but you better be a good intermediate or advanced skier as the slopes leading down are Black and Red. The conditions on the top are windy, foggy and generally cold so you need to plan accordingly if you think you want to ski down.

The final Gondola bringing you up to the top can and will stop running early if the conditions get severe, as they did for us.

The staff are kind, pleasant and try very hard to make your stay comfortable.

Overall: loved the stay despite the initial logistics of getting there. The skiing was great and the food was excellent

Room Tip: We stayed in room 3 (deluxe Quad Room)
  • Stayed: December 2014, travelled with family
    • Value
    • Rooms
    • Service
3  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2014

New hotel in a building where end the lifts from both valleys. And you can hear the motors in your bed. The room was very cosy and the view from our window was spectacular. The restaurant is also very nice, with friendly service. However, we were the only guests, so we preferred to spent the evenings in a cottage next to the hotel.

Room Tip: Ask for a room with a view from your bed.
  • Stayed: September 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Lucie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 20, 2014 via mobile

Spent the night up at 2004 metres in luxury, including a 4-course dinner. Really friendly service. Beautiful room. Magnificent view of the sunset over the Mala Fatra. Shame that the million stars didn't show!

Stayed: August 2014, travelled as a couple
2  Thank Neil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews