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“Easy things could be fixed”

Fortune Plaza Hotel
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Fortune Plaza Hotel
Ranked #39 of 138 Hotels in Yingkou
Reviewed 2 June 2012

Quick summary: I assume that this hotel is also called or has been called the Fortune Center Plaza Hotel. It is at the same address as the Fortune Tang, and Tripadvisor referred me here. While the sleep quality was comfortable enough, there are too many other things that need better management to want to stay here again.

Room 1206 has two double beds that are comfortable enough, but felt a bit cramped. It looked out over a main business district, and was quiet. The nighttime colored lights in nearby buildings are jazzy, especially the government offices next door. The room was quiet.

In many ways, the hotel is a step down from other business-class hotels i've stayed in when in China, and there should be some better options now that Yingkou is slated for development.

To start: ther are fewer of the amenities you'd expect in a good business class hotel: no robes, no English language channels on the TV, no iron, no hair conditioner, no facial tissues, no pen/pencil with the writing pad at the telephone. Weird bedside lighting. The shower (no tub) does not have good water pressure. The tiles in the shower were poorly laid and ajar -- a problem also in my colleague's room. Cheap, thin towels. They charged for bottled water (the only time in my China trip where a business class hotel did so.) Buy it at the many nearby stores.

Basic, good hotel management practices are lacking. Housekeeping kept the room clean enough, but left only one small roll of toilet paper at a time. We ran out every day, had to call the desk every day because housekeeping spoke no English. They brought ONE roll, which we ran out of again by the end of the next day.

Even the desk staff barely spoke English. We found that if the desk did not understand, he/she would ask the nearest Western-looking guest in the lobby to help translate ("toilet paper -- paper for bathroom...") One time they deployed one of my colleagues: when we called the desk one time, she explained that the giggling we heard in the background were other staff members who found the situation funny.

There is a safe in the room, but the instructions are so compicated that I didn't try. The joke: if you don't set it correctly, an alarm goes off. We heard more than a few such alarms go off during out 2-night stay -- obviously, others couldn't figure it out, either.

The storage space was not helpful. There were two large closets, but only one had a bar for hanging things -- the other was a big, completely empty box. There might have been drawers behind the large locked case, but since we were never given a key, who knows?

The breakfast spread was reasonably good, but less fruit than I usually see at a good breakfast spread (good vegetables, though!) However, I did not like the look of the made-to-order eggs, but did not feel I could communicate to the chef to try to get him to cook teh eggs how I'd like them.

Basic operations at breakfast could be better. The tables where you sit are in a nice lounge area, but the waitstaff did not keep up with putting down placemats. On our table of 4 coleagues, one had a placement, and no staff ever noticed.

I get the sense that the hotel was the subject of some -- carrying-on. Each room had an extensive list of the replacement cost of almost every item in the room, from the remote control to towels, chairs, lamps, etc. and etc. Believe me -- none of it was Rtiz quality.

There also seemed to be some "nighttime" activity that could make some feel unfortable. It seemed that there were more than a few men with women who were not their wives. My younger, attractive colleague was ogled uncomfortably in the elevator. On a previous trip, a group at the bar tried to stick him with a high-priced bottle bill when they asked to sit down with him. If you must kareoke, try the KTV down the street - it seems to have less "social activity."

To sum up: while this place could be decent, management and the overall situation are not up to good practices. Try to find a better place.

Room Tip: Try a different hotel.
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  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mme_X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (14)
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1 - 7 of 14 reviews

A TripAdvisor China Member
Reviewed 9 November 2011
Google Translation

  • Stayed: August 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 19 August 2011
Google Translation

  • Stayed: September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 22 June 2011
Google Translation

  • Stayed: May 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 26 December 2010
Google Translation

  • Stayed: September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 19 November 2010
Google Translation

  • Stayed: November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 26 October 2010
Google Translation

  • Stayed: September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Fortune Plaza Hotel

Address: No.1 Shifu Road North, Zhanqian District, Yingkou 115000, China
Region: China > Liaoning > Yingkou
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #39 of 138 Hotels in Yingkou
Price Range: C$29 - C$65 (Based on Average Rates for a Standard Room)
Number of rooms: 80
Reservation Options:
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