I booked a stay at the hotel for the night of November 9th. When I arrived to the hotel from the airport at 11:15am, I was told that I have to return at 2:00pm because the room was not ready for my stay.
When I returned at 3:25pm, I was denied entry to the hotel and further denied a stay because I did not furnish a foreign passport.
I am a Caribbean Diplomat and I have worked and LIVED IN EVERY ENGLISH CARIBBEAN ISLAND...... I have NEVER been denied a stay based on my Nationality and Race at ANY hotel in the Caribbean. Later, I was accused of be Obviously, my AFRICAN decent and Trinidad driver’s permit were sufficient enough to deny my stay at the Grand Diamond.
I was forced to cancel my reservation on Expedia. I haven’t received my refund as yet, I am waiting to see if I’d be reimbursed.
I won’t book again! Booker BEWARE!More
- Free Wifi
- Free parking