Several aspects of the Onsen hotel are disappointing 1) Bad odour when entering the hotel lobby, 2) Very heavy tobacco smell of guest room, 3) usual complementary items come with a charge in this hotel (eg Yukata). 4) Private in-room onsen bath with no onsen water inside and expect guests to fill in themselves, 5) Some of the onsen water with chloride smell.
Nonetheless, the staff serving meal are very nice and friendly. The front-desk staff are also helpful and friendly. Our great thanks to them.
The open air onsen has several separate baths and are nicely built. But it is a pity that overall the hotel is not well maintained.More
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