My advice would be, don't stay here. We were robbed on Day 6 of our 2 week holiday. Entry appears to have been gained into our room by key, there was no other means of gaining entry, and no damage to our room door, and the 24 hour camera surveillance, keypad entry door, and double locked door, was no deterrant. The room was secure when we left it, no open windows, everything locked up. In fact, no evidence of the break in was found anywhere!! We asked the Management about the 'surveillance footage', and were first told this had been 'checked through but nothing was found'. On request that we viewed it, there were excuses every day, for not being able to see it. The locks were never changed, which suggests that this could happen again if you get our room number, or another one who's key was left outside the building in an unmarked box for at least two days when we returned it to them personally. You won't get support from anyone, except the Reception Staff if this happens to you. It might also be worth checking the crime statistics for the area, as this appears to be happening frequently in Puerto Pollenca and for obvious reasons, the travel industry are not highlighting it to tourists. Knowing what we do now and being left to sort things out for the next 7 days of our holiday, we would never return to this hotel again in the future. Please avoid any heartache and stay somewhere else. It has destroyed our holiday, we have lost some valuable personal items, and now come home to pick up the pieces for our Travel Insurers and Banks. But hey, they might offer you a free meal for your inconvenience!
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- Also Known As:
- Hoposa Pollensamar Apartments Hotel Port De Pollenca
- Hoposa Pollensamar Apartments Port De Pollenca, Majorca, Spain