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Reviewed 4 weeks ago

We stayed for the second time in their aparments. Had everything we needed for a nice, peaceful and practical holiday. Good and quiet AC and fast WI-FI.!Did mostly our own meals, had the hotelbreakfast once and it was a very god buffet to start the day. Perfect coffe.
My elderly parents could easy walk the few meters to swimmingpool, sit by the see, have a drink, meet with people and inhale the whole warm atmosphere on the hotel. Me and my sister did short excursions in the beautiful landscape and walked to the village along pinewalk.
We go back next year!

Stayed: September 2018, travelled with family
Thank Annaelisabeth63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelillador I, Director General at Hotel Illa d'Or, responded to this reviewResponded 3 weeks ago

Dear Annaelisabeth63,

thanks for the nice review!

We are always excited to know how much our guests loved their visit to Illa d'Or.

Looking forward to your third visit!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My wife and myself stayed here for a week in Sept 18. The room (117) was large, bright and very comfortable. We had a large terrace with a table and chairs and a huge fixed sunbed, which was very comfortable, but some guests may prefer a couple of traditional sunbeds which could be moved to suit where the sun was at different times of the day.

The staff throughout were very friendly and helpful. The Breakfast choices were extensive and the "make your own omelette" was a popular feature.

We traveled with my wife's sister and her husband. During booking I asked for two rooms with terraces, but on arrival we were offered one with a terrace on the first floor and one on the ground floor overlooking the pool with a balcony. It was a wee bit embarrassing sitting in the reception, deciding who got what room. I'll never understand when you make bookings months in advance that room requests cannot be satisfied.. It appeared to us during our stay that most of the rooms adjacent to ours (with terraces) were not occupied by guests who used them, and therefore probably had not requested that particular facility.

The Hotel is located at the quiet end of the beautiful "Pine Walk" which makes it a pleasant 20 minute walk to the Town Centre where most of the Bars and restuarants are.

Despite the above comments re room allocation, we all really enjoyed our stay, and would not hesitate returning in the future.

Room Tip: As stated above, rooms with terrace have a fixed sunbed.. very comfortable but not very flexible.(See photo)
  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Hugh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelillador I, Director General at Hotel Illa d'Or, responded to this reviewResponded 3 weeks ago

Dear Hugh S,

Thank you for taking the time to share your candid review of our Illa d'Or.

We are pleased you were satisfied with most of our services, but we are truly sorry you experienced some difficulties during your arrival.

We would love to make your next visit with us perfect...we hope to see you again soon!!!

Best wishes,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We arrived at the ILLA D'OR HOTEL. On the 5th September.
We had booked a full sea view.
When shown to our room we were very disappointed as it was an
attic room, with very little sea view.
However, the Manager and reception were very understanding,
Promising us another room the following day.
Our new room exceeded our expectations, as we were upgraded
to a superior room at no extra charge.
We had a delightful stay at this hotel thanks to-
-- The very friendly staff.
-- The high standards of the hotel.
-- The delicious food.
Special thanks to the Manager, for his attentiveness.
Looking forward to returning next year.

  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelillador I, Director General at Hotel Illa d'Or, responded to this reviewResponded 4 weeks ago

Dear Graham M,

thank you very much for the nice review!

We are really glad that you had a delightful stay at Illa d'Or.

Thank you again for being our guest and we hope to see you soon!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Yet another holiday at this most wonderful hotel and may there be many more. We stayed from 30th August to 6th September; simply perfect. Each year we see a September family for maybe a week or just a day or two; the same people who, like us, return year after year, because it is a special hotel. And, every year we meet people who are experiencing it's magic for the first time and every year we hear those same people say they want to come back again. They have experienced our little piece of heaven; it's a bewitching hotel and it's location and views are exceptional. Thank you to all the staff who work unbelievably hard, always with a smile, no matter what the time of day and no matter how long they have been on duty and who can't do enough to make a stay with them so special and memorable. Our next holiday with you cannot come soon enough. Louise P.

Stayed: September 2018, travelled as a couple
Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelillador I, Director General at Hotel Illa d'Or, responded to this reviewResponded 4 weeks ago

Dear Louise P,

thank you very much for the kind words about our hotel and especially about our staff!!

We are very pleased to read that you enjoyed your stay, we work very hard to provide service that is above and beyond your expectations.

Thanks again for being our guest and for keep coming back.

We hope to see you soon!

Best regards,

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Reviewed 5 weeks ago

Just arrived back after a second visit to the hotel. Service was first class. Food was excellent, we stayed on half board basis, and both breakfast and dinner were very good with a wide choice.
We used the indoor spa a couple of times, which we found very relaxing.

We will be returning !!

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelillador I, Director General at Hotel Illa d'Or, responded to this reviewResponded 4 weeks ago

Dear Peter H,

thanks for taking the time to post this review!!

We really appreciate your nice comments about our service, food and spa.

Looking forward to your third visit!!!!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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