We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (138)
Filter reviews
138 results
Traveller rating
47
46
25
10
10
Traveller type
Time of year
LanguageAll languages
More languages
47
46
25
10
10
Show reviews that mention
All reviews the hotel staff apartment portugal resort spa
Filter
Updating list...
1 - 6 of 138 reviews
Reviewed August 6, 2018 via mobile

That's the 3rd time I have been to the resorts! Unfortunately the standards are not as good! Cleanliness is not as good, sofas are uncleaned covered qith a throw! The breakfast room is unorganized and the food wasn't replaced. I am really disappointed!

Stayed: July 2018, travelled with family
1  Thank Themanagement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 10, 2018

We stayed here for 4 nights B & B in June 18 after finding it online and being very impressed by the photos and amenities etc. Although the apartment was very large and well equipped, it needed some maintenance as walls & furniture were scuffed, cupboard doors sticking, hairdryer faulty, Bedroom TV not working etc etc. Lots of small things which could be easily fixed. The bed was very firm and uncomfortable, pillows very thin and hard with no softer or thicker ones available. We were offered use of the spa at 10E per day each. The indoor pool was cloudy and Jacuzzi very dirty and full of hair so would not use. The gym looked OK until I tried using it and found most of the equipment didn't work. After 2 days the pool was emptied and refilled with clean water but too late to use for us. The outside pool was full of dead insects and other rubbish. The grounds needed general tidying up and there was no WIFI in rooms or bar area. The breakfast room was OK but full of flies and some of the food was not fresh - mould on pancakes!! The staff at breakfast did not help clear plates or tables and just stood at the door watching or talking to each other. The reception staff were very nice and helpful and provided us with a hairdryer when the one burnt out in the room and also loaned us an iron and board. We did go to the restaurant one evening but gave up after waiting by the door for 15 mins with no one there at all to serve. It seemed like we had arrived before the place was fully ready for guests and lots of maintenance and cleaning still needed to be done. This could be a lovely hotel if made good but I see many of my issues have been raised in previous reviews and ignored by management. Shame!!

Room Tip: Superior apartments very large and modern but need a bit of maintenance.
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank sweatyfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 3, 2018

We can only say the best.
Me and my wife chose this place to host our Wedding and we had a wonderful day.
Great food and great staff adn the view... just WOW!!
All the process was so simple and people were just open and honest with us since day 1.
Looking forward to go back next year to celebrate our 1st year of marriage!

Room Tip: Seafood here is great
  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank carlosalber2filipe82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 3, 2018

We came here in business and ended up suprisingly relaxed. Staff is great. The apartments are great, spacious and very confortable with great view. And the food in the restaurante was amazing. Will definitely return!!

Room Tip: Choose de Lobster rice in the restaurante!
  • Stayed: February 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank CarlosALBLTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 9, 2017

To our surprise we found the hotel virtually empty which wasn't a problem the hotel staff were very friendly and accommodating going every step to ensure our stay was as enjoyable as possible. Restaurant food was very good the pool area looked in need of some tlc although this maybe be due to the time of year

Stayed: March 2017
1  Thank Joanne4700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews