We stayed at this resort from July 22-25, 2011 as part as a family reunion. I will admit that the rooms, though outdated, were clean and tidy. The rest of our extended family was camping in RVs down by the lake. On Sunday afternoon the kids were walking down to the dock and a man was there with his two dogs (rules state that dogs MUST be kept on a leash). While my 5-year-old daughter was walking down the two dogs turned on her and started showing their teeth and chasing her. She was screaming and running away. The dogs WERE NOT on a leash and the owners just stood there and were calling them back. A cousin ran over to her and grabbed her and picked her up. If she would have fallen she would have been bitten numerous times.
We reported the dogs and the owners to the office and told them to get them out of there as there were numerous children (not only ours but other campers) in and around the campground. The owner was quick to jump into her golf cart and go and talk to them. When she finished speaking with them, she just drove away and did not say a word to us. We went back to the office and asked her what was going on. She said that they would not be leaving as the kids were "bugging" the dogs. Funny thing was, there were about 10 of us adults watching the kids all day as they are all still quite small. They were all afriad to go to the beach afterwards as the dogs were down there. We walked out of the office and threatened to call the RCMP if they did not leave. She came back out and tried to validate her response but I turned around and told her to get them out of there or she'd have larger troubles on her hands, to say it politely. She went back over and talked to them for a good 20 minutes. She came back to see us and said that they were not leaving but she might move them to ACROSS the way from us!!! What good would that do?!?! The dogs would still be there. The dog owner's response to her telling him to leash them was "Fine, I'll leash them today but as soon as you go tomorrow they're back off." I told her this and she didn't even acknowledge it. The other campers never left and the owner never called the RCMP to make them leave. She has absolutely no control whatsoever and is very, very much a pushover!! Not a way to run a business!!!
When we called to reserve our sites back in February we were told that ALL dogs must be leashed and pitbulls and rotweilers were not allowed as she almost lost her entire property a couple of years ago due to a situation much the same as ours. I cornered her and asked her what in the world was the difference between "vicious" breeds and these dogs (labs). She just brushed me off and checked someone else in. She is clearly not too worried for her guests safety nor is she worried about enforcing any types of rules. Not once did the resort owner nor the dog owners come to ask if my daughter was okay. I will say, looks can be deceiving as the resort is beautiful but customer service speaks volumes!!!! It happens more than we know, folks. Dogs are unpredictable animals and if the rules apply to one party they should apply to all of them. Just wait until a kid DOES get bitten while at the resort. It's bound to happen as she has no control over her guests or their animals. Karma is a powerful thing!
- Also Known As:
- Kokanee Bay Motel, Cabins, Campground Lac La Hache, Cariboo