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We were here for a couple of days on business. Charming historical location, with beautiful vaulted ceilings and magnificent gardens. Although many of the renovated spaces, including the bedrooms, are now showing some wear and tear, this didn't detract from the splendor of the place. We had several meals here and the food was very good. Overall, the service was efficient and polite - especially the night reception manager who made me early-morning coffees.
Date of stay: October 2019
Trip type: Travelled on business
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DirettoreGenerale1, Responsabile reception at Villa Porro Pirelli, responded to this review
Responded Oct 27, 2019
Dear Guest, We are glad that you liked our Villa Porro Pirelli. We will take in consideration also your suggestions in order to improve ourselves. Come back visit us. Kind regards, Jessica
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could but a jewel after changing all the carpeting (dirty and Wien out) nice large room except carpet mine was 215 giid restaurant Pitty furniture inadquate à tiny bar 4 seats no lounge area park below not maintain at. all
Date of stay: October 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DirettoreGenerale1, Responsabile reception at Villa Porro Pirelli, responded to this reviewResponded October 27, 2019
Dear Guest, Thank you for this review. We will take in consideration your suggestions in order to improve ourselves. We hope to guest you soon. Kind regards, Jessica
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
We made reservations here 3 and 1/2 months before our trip. I had to change our reservation a day later and stay a day longer. I got an e-mail stating this had been done. On check in (which was the day I changed to) I asked again how long they had us staying I was told 5 nights leaving on Sunday. On Saturday while on a day trip to Como I received an e-mail stating that check out was 12:00 noon and to contact them immediately. Since we were traveling I did not see this for several hours. I then got a message saying they were vacating our room as they had other guests coming in! My husband called them and assured them we would be staying that night and they made a mistake. They argued saying no we were to leave. We then forwarded to them our e-mail with this correct dates on it. We got a reply several hours later stating that it was their fault and they were upgrading our room. They had gone to our original room and with no care packed all our belongings to bring to a new room. This was done with absolutely no care. Shoes were thrown on top of clean clothes, nothing folded.etc. A good pair of glasses were thrown in a dirty clothes bag, and the case was in a different bag. Both had been on a bedside table. When I shared my unhappiness at checkout with our treatment I was told it was because of incident. We had done nothing wrong. It was all their mistake. On returning home I wrote them two times explaining how I thought we were treated so poorly. I have not gotten any reply.
Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This old vintage hotel is very beautiful and in an ideal place .Everything around is amazing and the food also.The only thing that must be better are the toilets that they need to be renovating .Must go there because otherwise is likely a palace.
Date of stay: September 2019
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DirettoreGenerale1, Responsabile reception at Villa Porro Pirelli, responded to this reviewResponded September 23, 2019
Dear Guest, Thank you so much. We are so glad that you liked our Villa Porro Pirelli. We hope to guest you soon. Kind regards, Jessica
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Historic villa, but needs maintenance. They made a mistake on our reservation, but made up for it by moving us to a nicer suite and the apologized profusely. Excellent hot breakfast, gorgeous grounds. Great supermarket a few blocks away.
Date of stay: September 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just got back from spending 9 days at Villa Porro Pirelli. The location was ideal just a few minutes from the motorway networks and some nice restaurants and less than 3 minutes from the Lindt Factory Outlet which is a must as everything was 50% off whilst we were there. The hotel staff were very friendly and one of the staff spoken fluent English as he had lived in Oxford for a few years. The hotel was typically Italian rustic so do not stay if you are looking for an ultra modern hotel. It was very clean and was generally in a good state of repair. The grounds were lovely and plenty of areas to sit out. The pool is not a modern pool but was ample to have a swim in and there were sufficient sunbeds set out on the surrounding grass - although I doubt many people will stay at this hotel to just sunbath. The breakfasts catered for everyone and the there were some daily changes - my only recommendation would be for the scrambled eggs to be cooked better or maybe even have a chef set up a table to cook a few different options. Overall I would highly recommend this hotel.
Date of stay: August 2019
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DirettoreGenerale1, Responsabile reception at Villa Porro Pirelli, responded to this reviewResponded September 3, 2019
Dear Mr. Adam
thank you so much for dedicating us time to write this kind review. We are really glad that your sttay at VIlla Porro Pirelli was pleasant. We hope to guest you soon. Kind regards, Jessica
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC