Last three months, I spend dozens of nights in the hotel, stille enjoying my stay. It's in the 'centre' of the city, close to large mall and having in front nice environment for running.
The staff of the hotel is very friendly and helpfull ; the level of English is improving.
Breakfast has an exended range of fruits, cakes, breads, ...
In the restaurant, the level of English is very low ; but not a blocking point.
Rooms in general very good, spacy, clean, good beds, large bathrooms, ...
Conclusion : good choice to spend the nights in Itabuna.