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“Disappointing Day Out with ridiculous Entry Fee/Meal structure.”
Review of Illa Fantasia

Illa Fantasia
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US$32.39*
and up
Illa Fantasia Water Park Skip-the-Line Admission...
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Illa Fantasia Barcelona's Water Park, ​​the best entertainment for groups, combining fun with educational proposals. Over 70.000m² leisure complex with 22 attractions, 3 giant swimming pools, a picnic area with more than 10.000 sqm of parkland, 900 tables and barbecues. Great variety of restaurants (pizza, hamburger, cafes, restaurants ...) and free parking for over 1000 vehicles. Excellent facilities, a clean, spacious and safe with a fully experienced and qualified staff. All available for peace of mind.
Reviewed August 7, 2018

Visited whilst on holiday in Premia de Mar. Reached by car and made use of the free on-site car park. I visited with my 2 teenage sons but had to pay full adult entry prices for them. The "young adult" entry price was only available for children under the height of 120cm. This I find ridiculous as the average age of a child under that height is........6 years old!!!!! ( I checked online) How is that a young adult? Beyond that stupid method to judge a young adult, I paid for the discounted meal option on top of the entry ticket. As my children are over 120m cm I had to pay the 8.5 Euro Adult Menu fee. In the park, my teenage children did not want the Chicken available for a meal but I was informed as they had the more expensive "Adult" meal supplement that they could not have the cheaper "Young Adult" menu of Hot Dog/Chicken Nuggets!!!!! Beyond this fiasco, we were not able to access the rides unless you qued for ages, but we did enjoy the Aqua Party at the wave pool which ran on the day we visited i.e. Thursday. Other items which were not great were the charges for sun loungers at 4 Euros each and locker fees, as well as the dangerous undulating surfaces between pools/rides which when barefoot were very slippery. There was an opportunity to come back for a reduced entry fee but we decided to visit the Aqua Park at PortAventura instead, which was a long way away and more expensive to enter, but worth it.

Date of experience: July 2018
Thank Cheekycockney190757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"free bus"
in 13 reviews
"train station"
in 9 reviews
"all ages"
in 9 reviews
"great fun"
in 9 reviews
"wave pool"
in 8 reviews
"bring your own"
in 7 reviews
"whole family"
in 7 reviews
"fries"
in 5 reviews
"year old daughter"
in 4 reviews
"central barcelona"
in 4 reviews
"sun loungers"
in 4 reviews
"an upgrade"
in 3 reviews
"pool party"
in 3 reviews
"during summer"
in 3 reviews
"food and drinks"
in 3 reviews
"ice cream"
in 4 reviews
"picnic tables"
in 2 reviews
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10 - 14 of 649 reviews

Reviewed August 1, 2018 via mobile

A really cool place to spend the day!! You can go with family or friends. Obviously, there are long queues on the different rides but still you can enjoy the whole day there. Also you can bring your own food because there is a picnic zone.

Date of experience: July 2018
Thank AnaSalvetto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 19, 2018 via mobile

Awful.....fare too many people in the park for its capacity. Really long queues and poorly supervised. Could t wait to leave.

Date of experience: July 2018
Thank Noelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IllaFantasia, C.M at Illa Fantasia, responded to this reviewResponded July 22, 2018

Thanks for your comment Noelle, we apologize if you didn't like the experience, we will take note of your opinion and we will send it to the department in charge, have a nice day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 18, 2018 via mobile

Was recommended to go to this water park by the woman at the information centre in Barcelona but very disappointed.
Arrived using free shuttle bus which was convenient but then upon entering the park was made to have a 10 minute photo shoot which we was pressured into doing which was really awkward.
Half the slides don’t work or was out of service on the day we visited. Staff refused to get sun beds out saying that because it was a cloudy day they didn’t need putting out. All the staff were miserable and non of them smiled. And the system to getting a rubber ring was ridiculous, we was stood next to them but was told we had to walk all the way round again because we had gone the wrong way despite being stood right next to them and nobody at all was waiting for one. Same again when we got of the ride with the rubber ring was told to go back on it again we had to get out the pool and walk all the way round to collect one rather than keep the one we had used (again nobody at all was waiting for one).

Park was really small and not adventurous in the slightest. Unless you have a child under 5 then don’t bother wasting your money here

Date of experience: July 2018
Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IllaFantasia, C.M at Illa Fantasia, responded to this reviewResponded July 22, 2018

Good morning Emma,

We appreciate your comment, and we apologyze that you didn't like the experience, may you please tell us what day did you come to the park?, all our slides are opened, we just close an slide if it's under maintenance, and, could you please give us more information about the staff member, we will investigate this but we will need a little more of information, thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed July 16, 2018 via mobile

It is not recommended to park a car full of things in the parking lot. Thefts are common and the parking lot does not have cameras and it is not controlled. The park is nice but be aware. It is recommended to go by public transportation. Thank you.

Date of experience: July 2018
1  Thank TA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IllaFantasia, C.M at Illa Fantasia, responded to this reviewResponded July 17, 2018

Good morning TA M, thank you for the comment, we appreciate your opinion, we will send it to the department in charge, have a nice day!!!.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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