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“Excellent customer service....really enjoyable stay - would definitely recommend!”

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Holiday Inn Alicante - Playa de San Juan
Ranked #42 of 49 Hotels in Alicante
Wakefield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent customer service....really enjoyable stay - would definitely recommend!”
Reviewed 31 October 2011

First of all, as a group of 4 young guys, we found the hotel to be in a perfect location, literally just up the road from the san juan beach. Marta and the team were fantastic and catered for all our needs. Most definitely went the extra mile on each occasion. The decor and facilities of the hotel were up to a good standard.

A big thank you to the team from Amer, Omar, Fess and Abi

Room Tip: ask for a room in the new block - we were on the 4th floor.
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  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AMER H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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586 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Turkish first
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English first
Scotland
Level Contributor
56 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 18 October 2011

Stayed here two nights. The hotel is easily reached by number 21 bus from where the airport shuttle stops outside the Melia at Alicante harbour, the bus stops right outside the hotel. The same bus can be used to go to and from Alicante town at 20 min intervals. A taxi from Alicante was about 13 Euro.
It has a small but nice pool area and is only a 5 minute walk down the hill to the beach. Our room was comfortable and clean with the usual basics. The girls who do reception are exceptionally pleasant and helpful, as were the rest of the staff except the grumpy barman.
We had a late flight and they had no hesitation in allowing us to use the gym showers to clean up and change after spending the spare time after checking out on the beach.

  • Stayed October 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank JohnandTricia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ogre
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 15 October 2011

Hotel with a lot of parking places, therefore we choosed this hotel for two night stay. It has nice pool in hotel garden hidden from the street. Beach and restaurants are in few minutes walking distance. We were lucky, because 23rd of June thousands of eople were celebrating fiesta San Juan on the beach, made fire in hundreds of places and had fun. Amazing view and positive memories!

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eisaksrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 20 September 2011

The hotel is near the beach and is a great place for sun worshipers.
Previous reviews have described it as difficult to find but we followed the clear directions and got to the property first time.
Our rooms were of a decent size and everthing seemed clean.
We only had two minor issues - the air conditioning is not the best in or most efficient in the world and the spa bubbles in the pool/jacuzzi did not work and according to a staff member have not worked for the whole season !
Some lovely little restaurants on the beach seafront which is only a short walk away.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyTraveller3004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 September 2011

Had our yearly stay at the Holiday Inn Playa de San Juan. Fantastic staff.. a big hello to Domingo and his team. Rooms are large with fridge and air con with daily maid service.
Food tasty and reasonably priced for bar meals.

Pool is large but never crowded, nor is it too dificult to get a free lounger,there is a pool bar selling drinks and hot snacks if needed. The centre of San Juan is a 10 min stroll away as is the fantastic beach.

This is a business hotel but has many many tourists visiting, there are English people but mainly Spanish in August.

Roll on next August 2012

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Alicanteman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valencia, Spain
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 September 2011

We had a problem when we arrived in that we had booked two rooms with the request that they be non smoking and together. The rooms that we were shown to where not like the rooms advertised on the website, they were small and they were not together and one of them smelled really badly of cigarette smoke. I wanted to change to another hotel straight away, however the manager assured us that we would be moved the next day. They handled the situation really well and the next day we were moved. The rooms were a lot nicer and they were together. We stayed at the hotel for eight days, our kids are 11 and 14 and they had a great time. The animation team are very good especially Fernando Salamo and Noelia we hardly saw the boys.
We had breakfast at the hotel every day, it was okay. We had one meal at the hotel which was very good and reasonable. We would have eaten more at the hotel, but we wanted to try somewhere different every night.
About half way through our stay I got stuck in a lift for the first time. The staff responded very quickly and I was out within 2 minutes.
Overall I was very happy with this hotel, most of the staff have a can do attitude and work very hard to ensure that the guests have good service. The pool bar was also very good, very efficient and friendly. The only ick was that the spa was not working and showed no signs of being repaired or replaced.
We would return to this hotel again if we are ever in Alicante again.

Room Tip: When booking ask for new block
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  • Stayed August 2011, travelled with family
    • Value
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Helpful?
1 Thank rosemary6355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 August 2011

Possibly a 3 star, not 4. Check in was friendly and the staff spoke English.The rooms were big and quite nice. Clean but needs some tarting up. Some lack of preparation as our fridge had not been turned on and contents were warm. The air conditioning was good and there is a swimming pool in the complex. It is pleasantly located about 400 mtrs from the beach.

Room Tip: We only stayed one night so cannot comment
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
1 Thank Andycap_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Alicante - Playa de San Juan

Property: Holiday Inn Alicante - Playa de San Juan
Address: Avenida Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Alicante
#12 On the Beach Hotel in Alicante
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Alicante - Playa de San Juan 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel Holiday Inn Alicante-Playa de San Juan is located in a quiet area, just 400 meters from the spectacular sandy beach Playa de San Juan and only 5km from the centre of Alicante with easy access to other locations like Alicante Golf Course, shops, restaurants and other local attractions. This hotel is ideally located both for short breaks and holidays as well as for the business travellers visiting Alicante. Our comfortable 126 rooms are decorated in a fresh mediterranean style with parquet floors and equipped with air conditioning, television and satellite tv, minibar, safe deposit box and private bathroom. The hotel facilities include free parking and Wi-Fi in all the public areas as well as in 50% of the rooms, swimming pool, children's pool and playground, gardens, gym, sauna and paddle-tennis court (available at a charge). Our Restaurant Tamayo offers a wide selection of local dishes to tempt your appetite. We also have available our Bar serving drinks and snacks. The Holiday Inn Alicante-Playa San Juan has Seven Conference Rooms with daylight and all the necessary equipment to hold every kind of event. Our dedicated team of professionals will ensure that your meeting is a success. Look up our family packages including sports and extras for the childrenWe look forward to welcoming you! ... more   less 
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Also Known As:
Holiday Inn Alicante - Playa De San Juan Hotel Alicante
Alicante Holiday Inn
Alicante Province Holiday Inn

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