Myself and a friend had booked to go to this spa for an overnight stay for my birthday. I was very excited about this as many colleagues had stayed here and told me how amazing it was. On arrival the reception area is lovely and spacious and we were made to feel welcome. We had a lovely twin room on the second floor with a view of the grounds, it had a lovely bath and beds were so comfortable. We arrived at 2pm on the Saturday hoping that we could get in earlier as our treatment was at 4:15pm, we managed to do this and had a glass of prosecco at the bar which was lovely. The treatments were excellent and I would highly recommend the ladies that did them. In all honesty I think lifehouse need to change the check in or check out times so that individuals can make full use of the spa facilities, because although there is a big emphasis on not rushing, once you have checked in, then had a treatment on the Saturday afternoon, changed into clothes for dinner, you have very little time to “spa”. We had booked our table for dinner for 6:45 as this was the only time available and you have upto 2 hours. Sunday then comes and by the time you have slept and had a lay in (I’m sure this is a rare thing for many of us) it is then 10am, I then had a treatment at 12 and you need to check out at 12 - but can use spa up until 3 but we decided not to do this, as it just seemed more of a inconvenience to store bags and things etc. In a locker. It feels that you really haven’t used the facilities - especially when spending ALOT of money on a spa “weekend”, extra treatments are also not cheap - facials start from around £75.00. Drinks are also not cheap and cocktails are £10.95 each. I think if we were to visit a spa for a weekend again we would look at somewhere where check in or check out times are cheaper, and prices not so steep for the average person.
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