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All reviews amusement park tokyo dome shopping mall train station good size baseball game roller coaster breakfast buffet big hotel group tour the upper floors busy hotel hotel is great jr line high floor easy access non smoking room
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Reviewed April 2, 2018

I am currently writing this entering my 20th minute waiting for an elevator. 1 is not working and the other 3 each time they stop at our floor are full. Several times the elevator just goes right by. We have a breakfast meeting which we will either be late for or miss entirely.

The rooms are fine. The location and property is nice but the infrastructure is so bad that we will not ever stay here again.

A complete waste of our time.

Stayed: April 2018, travelled on business
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CS_CRM_Manager, マネージャー at Tokyo Dome Hotel, responded to this reviewResponded April 4, 2018

Dear Alex P,

Thank you for taking the time to contact us about your unpleasant experience.

We were very concerned to learn of your feedback and would like to sincerely apologise for causing you great inconvenience.
Since it is the cherry blossom season and there are many guests from overseas visiting our hotel,
we believe large groups of guests were using the elevator at the same time.
Although, whatever the circumstances are, nothing could justify the trouble you went through.

Your feedback has been well noted, and we have taken necessary measures to rectify the situation.
We place great importance on comments from our valued guests as they are helpful in improving our services.

We hope you will give us the opportunity to welcome you back again.

Yours sincerely,

CS Promotion Manager
Tokyo Dome Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

Our view over the Dome and Amusements at night was stunning.
Our room was of adequate size and was well maintained and clean. The bathroom was good with quick hot water. The wifi worked well. The breakfast catered for a range of people and processed large numbers efficiently.
The railway stations were all in easy walking distance.
A pleasant stay.

Stayed: April 2018, travelled as a couple
1  Thank jeffmunce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CS_Promotion_Manager, マネージャー at Tokyo Dome Hotel, responded to this reviewResponded April 3, 2018

Dear jeffmunce,

Thank you for choosing Tokyo Dome Hotel. It was a great pleasure to have you with us.
We appreciate that you took your time to share your comments following your recent stay.
We are delighted to learn that you have enjoyed your stay at our hotel.

Your positive feedbacks on room cleaning and breakfast has been passed on to each section.
Your comments will truly motivate our staff.
We look forward to hopefully welcoming you back again in the near future.


Tokyo Dome Hotel
CS Promotion Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 30, 2018

Have stayed in number of hotels in Tokyo and this has to be one property with a decent room size. The view of the city is still stunning and amenities are perfect. Located beside the train station, it is easily accessible to the airport, yet not as busy as other part of Tokyo. The property may be slightly aged, but it is well maintained and for those watching a baseball game at the Tokyo Dome, it is a perfect place to stay.

  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank whatu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CS_Promotion_Manager, マネージャー at Tokyo Dome Hotel, responded to this reviewResponded April 2, 2018

Dear whatu1,

Thank you for staying with us at Tokyo Dome Hotel. It was a great pleasure to have you with us.

We appreciate that you took your time to share your positive comments on Trip Advisor.
We are delighted to read that you were satisfied with your stay. Your positive feedback is encouraging and will motivate our staff.

We look forward to hopefully welcoming you back again in the near future.


Tokyo Dome Hotel
CS Promotion Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 16, 2018

Considering the location, great breakfast (Japanese or continental), fantastic location (3 subway stations within a 3 min. walk), great views (ask for a high floor room), great choice of 'in house' reastaurants, perfectly clean rooms, great service and reasonable pricing..... LOOK NO FURTHER! The only minor complaint I have is regarding the limited number of English language TV stations. The bed was extremely comfortable and the rooms well insulated from noise. I would highly recommend a deluxe room (much more space than a standard room).

Room Tip: Go for a at least a deluxe room
  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank CALLIS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 10, 2018 via mobile

Tokyo Dome Hotel is within walkable distance to JR Station (less than 2 min walk), the airport limosine is available too so a big bonus for convenience

One JR stop away from Akihabara and 7 stops away from Shinshuku, all non-transfer stop!

The room is clean and spacious with excellent view

Shower water pressure is great

Lots of selections for breakfast buffet

A great hotel to stay but maybe pricy too

Stayed: March 2018, travelled with friends
Thank wendywang1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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