Very comfortable hotel just a few mins walk Tokyo station. I had an early flight home so it was ideal to enable me to get the early Narita Express. Note that the breakfast is 2,500 Y if not included in proom price.More
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Very comfortable hotel just a few mins walk Tokyo station. I had an early flight home so it was ideal to enable me to get the early Narita Express. Note that the breakfast is 2,500 Y if not included in proom price.MoreShow less
Dear Mr./Ms. Sergeant_N
Thank you so much for your great 5 starred comment.
As you mentioned, we are really close to Tokyo terminal station,
so we hope welcoming you back again in the further.
We have stayed at this hotel this time for 5 nights, after having stayed here previously, some four years ago.
The hotel is at the upper floors of a building, very close to Tokyo station. Our room was very comfortable, very well equipped, top quality amenities. The staff was very polite and efficient. On the 15th floor, there is a good and reasonably priced restaurant.
In the hotel there is a coin operated laundrette and a vending machine.
The location is perfect for access to the railway station, the metro, and... the fabulous food hall of Daimaru.
Highly recommended !
Dear Mr./Ms. Foodaddict001
Thank you so much for posting your 5 starred review of your stay here.
We appreciate that your warm comment.
Also, glad to hear that you are satisfied with your stay at our hotel.
We very much look forward seeing you in the near future.
After doing lots of research here on TripAdvisor, picked this property. Good choice! Two adults and grown child so we requested a room with an extra bed. The room was all set up and waiting for us after check in. It was actually 3 beds in the room so it worked well. The room had a fridge, nespresso machine (yum) and was larger for Japan. We chose a plan that included breakfast and did enjoy the large selection to choose from, although most of it was foreign to us and no one working the breakfast shift seemed to speak English to assist us, so we just tried things. There was fruit and cereal so some things familiar, however we opted to try other things. The restaurant has tatami rooms so you can get the full experience. Our morning, the regular tables were all full so we were offered to wait or sit in a tatami room. We went ahead and with moions and hand signals learned we take our shoes off on the floor, use the slippers, back up to the room and leave the slippers outside. They were very kind and we were very awkward. :-). A fun experience though. The hotel is right by the Tokyo Station for subway, train and bus. There’s a whole underground world with shops and lots of restaurants. We found our way to ‘ramen alley’ and had an exceptional lunch of ramen. The hotel was very comfortable and the beds typical to the other hotels we experienced around Asia, a bit harder than we’re accustomed to, however, fine. Very kind and helpful front desk, and clean well appointed room. We went to restaurants in the area and there were so many quaint side streets/alleys so we checked online reviews or just decided to go where there were lines or lots of action. All were good. Highly recommend this hotel and it’s location!
Dear Mr./Ms. TVenturi
Thank you so much for posting your great 5 starred review here.
We are really glad to hear that you had a good time to stay here.
Almost every comments your wrote here make us really happy,
so I appreciate for that.
However, I am sorry about staff at breakfast,
I would consider with restaurant staff for that.
Thank you so much for your nice comments.
We look forward to welcoming you back again.
Had one night here before catching the bullet train. It is only a 5 minute walk from the North Yaesu station entrance. The room was very nice and a good size for Japan. The only reason it did not achieve 5 stars is because we thought the breakfast selection was a bit limited and felt as though we were being rushed, as the waiters kept fussing when we were going to the buffet . It was small point and otherwise we would happily recommend this hotel.
Dear Mr. 769John
Thank you so much for posting your review of your stay.
We are more than delighted that you were satisfied with your stay,
however we are deeply sorry for the attitude of our breakfast staff.
I would talk to them, and it would never happen again.
I appreciate that you give us the important opinion.
We should try to push up our service level.
This hotel was such a great find. It's located across from Tokyo Station, which makes it really convenient. Just down the block, there is a stairway/entrance to Tokyo station, so you can make your using the underground tunnel and minimize exposure to the rain (which is what we experienced).
The hotel lobby isn't very big, but there's sufficient space to sit and relax for a bit. We did not try the restaurant.
The room was compact, as expected, but we thought they made very good use of the space. It was well designed and efficient. It didn't feel overly cramped or claustrophobic. I also liked having the nespresso machine and fridge. I like having my coffee shortly after waking and I kept bringing snacks back from various shops in Tokyo Station, so the fridge was handy.
The bathroom is very nice. I spent a lot of time trying to find a similar toilet on Amazon afterwards. Room, bathroom, all of it very clean and modern. I also enjoyed the mood lighting.
Dear Ms. kristineLA
Thank you so much for posting your review here.
We are more than glad to hear that you are satisfied with your stay.
Especially about our amenities,
we always try hard to select them,so we keep going for you guest.
I am really appreciate that you took time to write this great one.
I hope see you each other again.
Stayed in the junior suite as a splurge with our family of three. Extra living room is tatami style and had an outside patio on 8th floor Extra bed was futon with an extra pad for comfort. . Spacious bathroom with shower bathtub room and separated toilet room. Great tea and Nespresso supplied. Bathrobes,, pjs, and light Japanese robe also. Coin operated washing machine with good dryer available pClose to subways at Tokyo and Nihonbashi stations, the Shinkansen lines and the 1000 yen airport bus are all easily walkable. Glad we stayed there!
Dear Mr./Ms. pong80
Thank yous so much for posting your great review here.
We are more than delighted that you felt comfort to stay at our hotel.
Junior Suite room is one of the most recommendable room for all guest.
We very much look forward to welcoming you back in the future.