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Mandarin Oriental
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Reviews (1,216)
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Reviewed July 2, 2018

Great hotel at Tokyo.Room size is good from Tokyo standard.TCAT terminal is next to hotel and hence traveling from Narita Airport to Hotel and back is very easy.Tokyo Metro station is in hotel area only.Staff is very cooperative and understand English.Room service and wifi are excellent.Lobby level restaurant is good but service is little slow.Will stay at the hotel again.

  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Vivek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 26, 2018

CONVENIENT. Right next door to the City Air Terminal, so if you need to travel to/from Haneda or Narita then you can jump on the bus which runs from about 0500 to late
PRICEY. Watch out for the extras, tea bags in the room are an extra, the pool & spa is extra,and for me breakfast was an extra Y 3240 !!
It's clean and spacious, probably too commodious and that's what you pay for.
AIRCO. Being a European I wanted the bedroom temperature to be around 18-20 C but the aircon wasn't capable of such cooling
OK place but I probably won't choose to stay there again.

  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 7, 2018 via mobile

This is a older hotel near the subway. It is located in a housing area and not touristy. There are a few places to eat and shop nearby including a dollar store and a local grocery store. The rooms are decent size and in need of refurbishing. The halls are dimly lit but the rooms are extremely quiet. The staff is very friendly. We had access to the executive lounge area for breakfast which was really good. Would I stay here again probably not! There is a fee to use the gym.

Stayed: June 2018, travelled on business
1  Thank dan85leah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 4, 2018

It locates next to Tokyo City air terminal. You can take the path on 2nd floor in the hotel to the air terminal without walking outside. 55 mins bus ride to Narita airport which is departing in every 20mins. Current cost Narita is JPY 2800 (Discount fare for foreigner JPY 1900)

My room was next to the road with very busy traffic. But the room was extremely quite. Can not hear any noise from the traffic. 10 mins Walking distance to Starbucks coffee after crossing one or two bridges.

The restaurant in the hotel is a little bit more expensive. It's Tokyo.

  • Stayed: May 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Josephsunxin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 22, 2018

Very beautiful facility. Nice rooms and amenities, Staff were very friendly and accommodating. Convenient to the City Airport Terminal transportation center. Many outstanding restaurants are walkable from hotel.

  • Stayed: May 2018, travelled on business
    • Value
    • Sleep Quality
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Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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