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Siu Mui L

地點方便

4.0 of 5 bubblesReviewed Feb 11, 2017
Hotel corridors were appallingly filthy. Rooms are ridiculously small. Like staying in a closet. Be aware that not all JR Trains stop at Shiomi Station. Only about one in four stop so avoid the limited trains if going to hotel.
Date of stay: October 2016
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
アパホテル東京潮見駅前, その他 宿泊課  at APA Hotel Resort Tokyo Bay Shiomi, responded to this review
Responded Feb 15, 2017
先日はアパホテル<東京潮見駅前>をご利用頂きまして誠にありがとうございました。

ご滞在中におかれまして、清掃不備によりお客様に大変ご不快な思いをお掛けし誠に申し訳ございませんでした。この場をお借りしてお詫び申し上げます。今後清掃スタッフへの指導を益々強化し、このような不備によりお客様にご不快な思いをお掛けすることの無いよう、快適にお過ごし頂けますよう徹底した清掃を心掛けて参る所存でございます。

当ホテルは東京駅からはJR京葉線でおよそ8分の距離にございますが各駅停車でございます。快速電車では停車致しませんので何卒ご理解の程よろしくお願い申し上げます。

また機会がございましたら是非当ホテルへ足をお運び頂きますよう宜しくお願い申し上げます。再びお客様にお目にかかれる日を楽しみにお待ちしております。

この度はお忙しい中ご投稿頂きましてありがとうございました。

宿泊課 土屋
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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42 - 47 of 747 reviews
Reviewed February 1, 2017

Room was chilled at 15 C. We asked the staff very late response and gave a portable heater said this is a common problem in winter as the hotel is old and has water heating which is not effective. Room lacked cleanliness, half of the lights were not working, poor bedding, worst cable signal on TV. internet was down most of the three days stay. Stay away from this hotel!!

Date of stay: January 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank johnny4cs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
アパホテル東京潮見駅前, その他 宿泊課  at APA Hotel Resort Tokyo Bay Shiomi, responded to this reviewResponded February 8, 2017
Google Translation

先日はアパホテル<東京潮見駅前>をご利用頂きまして誠にありがとうございました。

ご滞在中は清掃不備によりお客様にご不快な思いをお掛けし大変申し訳ございませんでした。この場をお借りしてお詫び申し上げます。今一度清掃スタッフへの教育、指導を見直し、これからはより徹底した清掃を心掛けるよう、またフロントスタッフによるチェック体制も今後益々強化して参る所存でございます。これからもより多くのお客様に快適にお過ごし頂けます様、スタッフ一同日々精進して参りますので、またの機会当ホテルをご利用頂ければ幸いでごいざいます。

お忙しい中貴重なご意見を頂き誠にありがとうございました。

宿泊課 土屋

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 25, 2017 via mobile

Will never come back again, the worst experience ever! Found disgusting things on my bedside table, unfriendly staff, very dirty. There are plenty of other good hotels in Japan, but this one is definitely not one of them.

Date of stay: January 2017
Trip type: Travelled as a couple
4  Thank KK212_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
アパホテル東京潮見駅前, その他 宿泊課 土屋 at APA Hotel Resort Tokyo Bay Shiomi, responded to this reviewResponded February 8, 2017
Google Translation

この度はアパホテル<東京潮見駅前>をご利用頂きまして誠にありがとうございました。

せっかく数多くあるホテルの中から当館をお選びご宿泊頂いたにも関わらず、満足の行くご滞在ではなかったご様子で大変残念でございます。スタッフの至らぬ点も多々あったことと存じます。この場をお借りしてお詫び申し上げます。これからも更なるサービス向上に日々精進して参る所存でございます。また機会がございましたら当ホテルへ足をお運び頂ければ幸いでございます。お忙しい中貴重なご意見ありがとうございました。

宿泊課 土屋

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2017

I don't think they really clean their room after customer left. When I checkin I found blood on the pillow, and I called front desk, they send staff after 3 hours since I call. You might not find blood in every room, but I promise they just DO NOT clean their room.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
14  Thank ahsappo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
アパホテル東京潮見駅前, 宿泊課  at APA Hotel Resort Tokyo Bay Shiomi, responded to this reviewResponded January 22, 2017
Google Translation

この度はアパホテル<東京潮見駅前>をご利用頂きまして誠にありがとうございました。

ご滞在中清掃不備により、お客様に大変ご不快な思いをお掛けしましたこと誠に申し訳ございませんでした。この場をお借りしてお詫び申し上げます。今後また同様の清掃不備をおこさぬ様、今一度清掃スタッフへの教育・指導を徹底すると共に私共フロントスタッフによる清掃チェック等も強化して参る所存でございます。これからもお客様にご満足頂けるより良いホテル造りを目指し、日々精進して参りますので、これに懲りずにまた機会がございましたら当ホテルをご利用頂ければ幸いでございます。

お忙しい中貴重なご意見を賜りありがとうございました。

宿泊課 土屋

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 18, 2017

very small hotel but location is very convenient. surrounding is quite local thus the spending level is not high. can try out some local experience there too. many places to eat with many varieties and price is totally not high.
there are shops selling famous red pantis especially when you visit there during New Year season.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Maggie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
アパホテル東京潮見駅前, 宿泊課 at APA Hotel Resort Tokyo Bay Shiomi, responded to this reviewResponded January 18, 2017
Google Translation

この度はアパホテル<東京潮見駅前>をご利用頂きまして誠にありがとうございました。

当ホテルは都心へのアクセスは大変便利でございます。東京駅へは電車でわずか3駅およそ8分の場所にございます。ホテル周辺にはわりとリーズナブルにお召し上がり頂ける飲食チェーン店やコンビニエンスストア、スーパー等がございます。都内には各有名店も多くございますので、どうぞまた当ホテルをご利用下さいませ。これからもお客様に快適にお過ごし頂ける空間をご提供出来ますよう従業員一同日々精進して参ります。今後ともアパホテルをご愛顧賜りますよう宜しくお願い申し上げます。

お忙しい中ご投稿頂きましてありがとうございました。

宿泊課 土屋

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Reviewed January 18, 2017 via mobile

Good value, clean, friendly stuff. Very close to the train station.

Our room was pretty small. But a good bed and very quiet.

We sept very very well.

All in all a good nice and fine experience.

The close range to the next train station is the best.

Date of stay: January 2017
Trip type: Travelled as a couple
Thank Set2223
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
アパホテル東京潮見駅前, 宿泊課 at APA Hotel Resort Tokyo Bay Shiomi, responded to this reviewResponded January 18, 2017
Google Translation

この度はアパホテル<東京潮見駅前>をご利用頂きまして誠にありがとうございました。

お客様よりお褒めの言葉を頂戴しスタッフ一同大変光栄でございます。当ホテルは最寄りの潮見駅から徒歩2分と駅から大変近い場所にございます。部屋の造りは大変コンパクトながらも機能性に優れた造りとなっております。ご滞在中は快適にお過ごし頂けたご様子で嬉しく思っております。これからも日々より良いサービス向上に努めて参りますので、また東京へお越しの際には是非当ホテルへお立ち寄り下さいませ。お客様の次回のご来館を心よりお待ち申し上げております。

お忙しい中ご投稿頂きましてありがとうございました。

宿泊課 土屋

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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