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Reviewed May 24, 2017 via mobile

Stayed here four nights in total, one night after arriving in Japan. Stayed in one of the artists' rooms. Cutest room I've ever stayed in and the best single room ever with a double bed. Left large luggage here and returned after staying in Kyoto and Hiroshima for another three nights before our cruise from Yokohama. I was given a choice of artists' rooms and chose the views of old Edo and modern Tokyo. Breakfast fine on all four mornings with plenty of choice. Used the concierge lounge with free juices and free wine in the evening. Also washed our clothes before our cruise although the driers took forever and many 100 Yen coins. Found various restaurants in the other buildings along the overhead walkways with plenty of choices for evening meals.

Stayed: May 2017, travelled with family
Thank ThreeCorgis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 24, 2017

The Park Hotel was a very central location (walked to fish market and Ginzu area) and room had amazing view, since it is up above the 25th floor in an office building. The staff were all very polite and extremely helpful in giving good restaurant recommendations and making reservations for us prior to our arrival. They also reserved Kyoto bullet train tickets for us and gave us the tix when we arrived (it was probably not necessary to get them ahead of time, but we wanted the peace of mind to have them). It was a cozy room, very clean and well appointed. Bed was extremely comfortable! Breakfast buffet very nice, a variety of Western and Japanese breakfast items. Bar had 2 for 1 happy hour until 7 pm for certain beverages.

Room Tip: Would be great to get a view of the Tokyo tower, but all views pretty cool!
  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Gisela2125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 23, 2017

We stayed 8 nights at this hotel in mid-May 2017. The hotel rooms are clean and a good size. Staff was helpful, courteous and most spoke English. Complimentary coffee and tea was provided. Bottled water was not available (mentioned by another reviewer). They also asked us to pay for our rooms half way thru our stay (as mentioned by another reviewer) due to our "long stay". They give you to option of paying in JY or USD. For me paying in JY provided a better exchange rate. My only complaint was the limited number of outlets for all of our electronic devices.

The views from the hotel lobby and our rooms was fantastic. Great view of Tokyo Tower every day. Even got to see Mt. Fuji one morning. We were on the 28th floor, but I suspect every room in hotel has great city views. The location of the hotel was great for exploring Tokyo. Located above the Shiodome subway station and a 15 minute walk to the Shimbashi station (via the underground mall, on B2 or elevated walkway on the 3rd floor). Being so close to transit was a welcomed relief at the end of a long day of sightseeing. The hotel lobby is just an elevator ride from the subway and a 15 minute walk from Shimbashi via a well lit mall that was still active late at night (so you felt safe). Ginza and the Tsukiji Fish Market are also a 15-20 minute walk from the hotel.

We did not eat at the daily breakfast buffett. We hit the Family Mart (multiple locations in the underground mall below the hotel) and stocked up on snacks to eat while sightseeing before a sit down meal for lunch. There are multiple restaurants (20+) in the mall with different price points. On our last day we ate at Marugame Seimen in the Caretta building after checking out of the hotel. They serve tempura and udon cafeteria style and cater mostly to business people. Fortunately, they have an English menu - just ask. . Service is fast. Starbucks, McDonalds. and 711 stores are common in the Caretta building.

Narita Airport Limo Bus will pick you up from the hotel and take you to the airport from the first floor of the Shiodome Media Tower (name of building hotel is located in). Beats the hassle of hauling luggage thru subway/train stations. A little more expensive per person but worth it. The hotel staff can make reservations for you. The staff will deliver your luggage to the bus.

Stayed: May 2017
1  Thank eghr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 23, 2017

Room was a bit worn and I found the bed and pillows to be somewhat uncomfortable.
Room was small but I think that seemed to be pretty standard size for Tokyo and the space was efficiently used and kept clean
The hotel was very helpful with forwarding our luggage to our next destination and that was appreciated.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Theblackdogtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
クチコミ担当, Guest Relations Manager at Park Hotel Tokyo, responded to this reviewResponded May 26, 2017

Thank you very much for choosing Park Hotel Tokyo for your recent stay in Tokyo and for taking the time to write us a feedback.
We truly appreciate your thoughts and we are glad to hear that overall you enjoyed your stay. However, we are sorry to hear that we did not meet all your expectations regarding your room. We constantly work on improving our guests’ satisfaction; therefore, your feedback is highly valuable to us. We hope to welcome you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 23, 2017

...well, actually it's a great hotel, too - just the highlight for me were the views from our room..

We stayed earlier in May for 7 nights, this being our first trip to Tokyo... Great 4* hotel, I would definitely stay again and recommend to others.

Positives:
- Did I mention the view? The hotel lobby starts on the 25th floor, so all rooms would be guaranteed some kind of view. We paid extra for a corner room (Sky Tower view), on the 29th floor and were not disappointed! Almost floor to ceiling, panoramic views looking towards Mount Fuji, from the bed! Incredible.
- Comfortable and fairly spacious room, with huge bed.
- Good bathroom, toiletries etc.
- Very quiet, we slept very well every night.
- Despite arriving early, we were able to check-in at 10:00, some 5 hours before official check-in (which was handy due to some serious jet-lag).
- Location, fairly quiet, commercial type of area with lots of nearby offices, but very handy for public transport, being right on 2 subway and 1 railway lines. If you don't mind a bit of a walk, you can easily wander up the main '5th Avenue' style shopping streets which we did several times - on your way to 'Tokyo' main station. Also you are very near to the fish market - a must when visiting Tokyo.
- The staff were great and couldn't do enough for us, with plenty of available advice on how to get to places.
- Prices around the hotel (e.g. the minibar) were fairly sensible.
- There is a convenience store in the basement of the building where you can stock up on snacks, if required.

Negatives (TBH, not many):

- The communal areas of the hotel were fairly small, with not much choice of dining options.
- The restaurant closed fairly early (by UK standards, anyway). On a particular Saturday night, after 21:30 there was only room service food available to eat in the bar. On the night when we did get to the restaurant early, the service felt very rushed as they hurried to clear everyone out.
- Being that the area was very commercial, at the weekend, it felt very quiet and again, nearby restaurants were closed early.

Summary:

As long as you are not expecting a 5* hotel (although this came very close, in my opinion) and are not scared of heights - then this could be the ideal resting place for you! Just plan your day to make sure that you either eat out or have plenty of time left in the evening to have your evening meal at the hotel. Getting to all the attractions that Tokyo has to offer was easy by using the nearby subway and train links.

Tips:

- A taxi from Haneda airport came in at around $45US, although it would have been possible to take the monorail to a nearby station, with just a single change and then short walk.
- Getting to Narita airport was achieved by using the Narita Express (included on your JR Pass, btw), to Tokyo station then a quick change and a few local stops to get to the hotel. As it's much further out, I think a taxi to Narita would be expensive.

Room Tip: Upgrade to get the guaranteed Tokyo Sky Tower views. It will cost a bit extra, but it was worth it to wake up to views of Mount Fuji!
  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank glencdawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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