We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Conrad Tokyo
Nearby Hotels
Centurion Hotel Grand Akasaka(Minato)(Great Value!)
US$122
US$46
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$448
US$207
Preferred Hotels
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$218
US$124
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$114
US$72
Agoda.com
View Deal
  • Free Wifi
  • Breakfast included
Hotel Asia Center of Japan(Minato)(Great Value!)
US$70
US$57
Agoda.com
View Deal
Certificate of Excellence
  • Restaurant
  • Free Internet
US$735
US$421
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$386
US$165
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$182
US$117
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$261
US$243
JAPANiCAN.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$112
US$102
JAPANiCAN.com
View Deal
  • Free Wifi
Reviews (3,256)
Filter reviews
3,257 results
Traveller rating
2,445
622
127
39
24
Traveller type
Time of year
LanguageAll languages
More languages
2,445
622
127
39
24
Show reviews that mention
All reviewsthe executive loungebay viewrubber duckfish markethamarikyu gardenglass walldiamond memberturn down serviceshiodome stationfloor to ceiling windowslobby barwalking distancebeautiful hotelfavorite hoteltsukiji marketfour seasonspark hyatt
FilterAll languages
Updating list...
1,752 - 1,757 of 3,257 reviews
Reviewed 3 April 2012

The rooms are beautiful, modern and large with sweeping views of Tokyo. This hotel is on the 28th through 38th floor of a new office tower in the Shiodome development next to Shmbashi Station. The health club is good and it has a lap pool.

The only downside is that to access any train or subway station or to reach any of the restaurants in the neighboring buildings, one has to go through some sterile, underground "habitrails." One is guaranteed to get lost at least once.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gearhead85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_ec_TYOHI, General Manager at Conrad Tokyo, responded to this reviewResponded 10 April 2012

Thank you for your comment and we are happy that you overall enjoyed your stay at our hotel.

As far as “life” around the hotel is concerned, one only needs to walk 5 minutes to the Ginza area, a world renowned shopping and entertainment district, or otherwise there is a subway station underneath the hotel that connects you within 10 minutes to Midtown in Roppongi. We are located right above the subway station called Shiodome on Oedo Line and also in the walking distance to JR Shinbashi station, which is very convenient.

Please come back and we will point you in the right direction.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2012

I have stayed at the Conrad Tokyo three times for a total of 24 days. The hotel is really fabulous. The location is excellent, within walking distance to Shimbashi Station and the Ginza shopping district. The rooms are very spacious and clean with modern and well-appointed bathrooms. The staff is courteous and extremely helpful. I can't say enough of good things about the place. However, there are a few details that could be improved upon, in my opinion. The bar area is lovely with AMAZING views, but the "bar menu" could be improved upon. As a constant business traveler, sometimes I arrive late from the office and need a quick snack. The other restaurants in the hotel are very expensive and the bar menu is limited. An enhancement to that would be a good addition. Lastly, something that annoys me and prevents me from giving the Conrad a five star rating...the extra charges for things such as using the swimming pool and using the internet access. If I'm paying upwards of US$400-500 a night for a hotel I expect free internet, at least in the lobby. Instead I was charged Y1500 for one device for 24 hours. C'mon! The same for using the pool. Why have a lovely pool at a lovely hotel and not allow patrons to use it free of charge? Either make this a luxury hotel with all the amenities or not. It really is the small stuff that gets you the world class rating. Other than that, I really enjoyed the Conrad and stay there again.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JJTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_ec_TYOHI, General Manager at Conrad Tokyo, responded to this reviewResponded 3 April 2012

Thank you for your feedback and we are pleased to hear that you have been staying with us so many times!

Yes, you are absolutely right, we should offer a greater variety of snacks in our Twenty Eight Lounge and Bar and we will certainly review the current offerings.

Please note that we do offer free internet with our compliments in the internet kiosk on the 28th floor for all our guests. Furthermore, members of Hilton Honors, our award winning guest loyalty program, will enjoy the benefit of free internet, once they reached Gold or Diamond status. We are not able to check what your current Hilton Honors status is, but if you wish so, please let us have your details as we are happy to investigate on your behalf. If you have not done so yet, please sign up today to start earning points towards this membership level.

Thank you also for your points raised regarding the swimming pool, which are well taken and we will review internally.

We certainly look forward to welcoming you back to the Conrad Tokyo in the very near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2012

why stay anywhere else? beautiful architecture, great rooms, excellent staff.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank p-mshires
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_ec_TYOHI, General Manager at Conrad Tokyo, responded to this reviewResponded 2 April 2012

Thank you for the fabulous comment. We are happy that you were 100% happy. Please come back to stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2012

The hotel is amazing, clean (like the rest of Japan) and the service is like it should be in every hotel ! Gets a 10 from me and the location is great. Fish market and Ginza shopping street very close by. Enjoy !!!

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Svalaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_ec_TYOHI, General Manager at Conrad Tokyo, responded to this reviewResponded 27 March 2012

Thank you very much for your great feedback and we are very happy to hear that you had an enjoyable stay with us here at the Conrad Tokyo. Great to hear that you enjoyed the service and facilities the hotel has to offer. Yes, we are located very closely to the Ginza, the famous shopping area as well as the Tsukiji Fish Market. Glad that you appreciated our location.

Thank you again and we all look forward to welcoming back here in no distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2012

Large rooms with modern interiors, quality food & beverage options and located near multinational company offices and Ginza - Conrad is where I'll stay in Tokyo henceforth.

After a 25-minute taxi ride from Haneda Airport I was met at the hotel entrance by the friendliest doorman then escorted up to the 28th floor Reception. What a view from this common space - Reception and lobby bar & lounge look out to an impressive Tokyo skyline. Check-in was quick though I'll pause and note the only drawback to my Conrad stay: unfriendly Front Desk & Concierge staff. I wondered whether 'frosty' and 'almost snide' were part of the job description for anyone posted behind the long dark desk. Conversely, every other staff member - Doormen, Housekeeping, In-Room Dining, restaurants - were extremely helpful and warm. These folks are why my return is unquestionable.

Highlights:
- Large, clean rooms with modern decor and quality amenities i.e. Acca Kappa toiletries, fluffy white terry robes and slippers
- Located a short taxi ride many multinational company offices
- Ideal location (3 minutes by taxi) if high-end shopping is an ideal non-work activity
- DIverse and quality in-room dining menu
- Trendy lobby bar

Lowlight:
- Front Desk & Concierge staff - cold and without initiative

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Geraldine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_ec_TYOHI, General Manager at Conrad Tokyo, responded to this reviewResponded 27 March 2012

Your detailed feedback is appreciated. Thank you very much. Happy to hear that you enjoyed our spacious guest room, amenities, room service menus and services. Yes, we are located only a few steps from the Ginza, the famous shopping area and we are glad that you appreciated our location.

Thank you for your feedback on our Front Desk and Concierge Team as well. It certainly helps us better understanding our guests experience. Your comments have been shared with respective Managers to enhance our training program.

Otherwise, we are pleased to hear that you had an enjoyable stay with us and thank you for your kind words for our Door, Room Service and Housekeeping team members.

We all look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews