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“Great hotel with the best access in shinjuku”

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Hotel Century Southern Tower
Ranked #2 of 30 Hotels / Ryokan in Shibuya
Certificate of Excellence
Reviewed 30 December 2012

Just left tokyo last night, stayed in this hotel for 8 nights, couldnt deny, the hotel has more than what they offered, great view from your room , great restaurant, and great services. Staff speak very good english and very helpful. A great place to start your adventurous in shinjuku area, amenities are near by.
i remember i came back to my room to drop some stuff around 5pm, and found a breath taking view from the window of my room. it was all warm feeling.
Will definitely come back to this hotel on my next tokyo trip.

  • Stayed: December 2012, travelled on business
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1  Thank Lim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,098 - 1,104 of 2,063 reviews

Reviewed 29 December 2012

Shinjyuku subway line station is Hotel's B2. having good location and good view from the room, Tokyo tower and Sky tree. Shinjyuku subway line staritly connected Keio line, eazy to go Takao-san, Akihabara, Asakusa. Offcourse onther line station is convenient, JR, Odakyu, Oedo line takes few minutes.

Room Tip: please select the tower view room.
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  • Stayed: December 2012, travelled with family
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1  Thank OZK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2012

Stayed for 8 nights, standard double room (south-west facing) on the 32nd floor. Luckily, the weather was clear for most days, so I could see Fuji all the time.

Positives:
- Location
- Views: hotel starts on the 20th floor. This is the big attraction for me.
- Cleanliness: room was immaculate everyday, tea-stock replinished, everything neat and tidy like it's the first time to enter the room. The tail of the active toilet paper was neatly folded into a triangular shape. Cleaning lady also placed a small towel under my personal toiletries (shaver, hair gel etc.) on the bathroom sink-counter and neatly arranged them (it's the little touches that count).
- Very new 32-inch HD-ready TV, even with some HD channels.
- English-speaking newspaper hanging outside on the door handle, even though I didn't ask.
- Little shop on the lobby floor with drinks, noodles/soup snacks, fresh rice snacks.
- Arrived at 12 noon after around 42 hours with no sleep, and was allowed to check-in at 1pm, which is 1 hour early (strict 2pm check-in). Thought it was no big deal at the time. After some research, found that this is quite unusual and a special exception - guests should be more prepared and know the hotel check-in time.

Negatives:
- Staff came across as being very cold; no smiling, no warmth, maybe a bit nervous. Generally didn't seem happy workers.
- On checkout, there was no "thank you very much for staying with us"..."did you enjoy your stay?" etc. These are basics of good customer service. It was just like "thanks, bye". Bit disappointing, especially after a long 8-night stay.
- No mechanism to provide feedback. Always a bad sign for a customer-facing business.
- Pillows were a bit too hard.
- No snacks in the vending machines on each floor; just drinks.
- No instructions on how to use the kettle (yes, it is a bit different to western ones).
- Some English instructions on how to use the toilet would be good (what the hell do all the buttons do?)

Room Tip: - Below around 30th floor, view of Fuji may be blocked by an adjacent building. - Be prepared for a...
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  • Stayed: January 2012, travelled solo
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1  Thank bugman184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2012

Just left Tokyo after 2nd visit to the Hotel Century Southern Tower. Such a great location and next to Shinjuku station which is rather complicated to get out of but once you get the hang of it terrific. Staff helpful and speak good English. all amenities and shops close by.

  • Stayed: December 2012, travelled with family
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Thank JenBear2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2012

Great value. Good prices for extended stay by hotel site. Staff very friendly and speaks very good English (something rare in Japan). Great location , in Shinjuku southern terrace, very close to JR station and also to Toei subway station. Southern terrace is very beautiful in Christmas time. Very clean and spacious room and the bathroom in the same standard. Amazing views of Tokyo, night and day. I even see Mont Fuji by my window room (number 3374). Great restaurants. Try teppanyaki menu in the Japanese restaurant and you won't regret. I don't know if I will travel again to Japan because I live in Brazil but I certainly would return to Century Southern Tower in amazing Tokyo.

  • Stayed: December 2012, travelled with family
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1  Thank drfelippe123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

I just completed a 3-night stay at the Hotel Century Southern Tower in Tokyo while the city was experiencing a very cold winter. Much has already been said about the hotel's excellent location in Shinjuku so there is no need to further repeat this feature of the hotel. I also agree with what the other travelers have said about the large rooms which are immaculately kept clean by the affable staff. Kudos should also go to the polite and friendly personnel at the hotel's front desk. No request is too much trouble for them and they respond to any query or request with that distinct stamp of courtesy which only the Japanese have mastered so beautifully. Throughout my short stay, I felt warm and secure knowing that I made the right decision to stay at the Hotel Century Southern Tower.

  • Stayed: December 2012, travelled solo
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Thank R_D_P_Manila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

Most recommended for young family and/or first visitors to Tokyo.
Right next to the Shinjuku station which is the hub to many other areas - with its complicated train system, you want to avoid as much transit as possible! Especially when you have a young baby - the rush hours are crazy, avoid it or you won't have any space to have the strawller open.
Short walk to various restaurants, cafes, bars and shopping malls.
Both hotel facility and service are excellent - clean, tidy, well maintained, good room size, very welcoming, attention to the detail service, warm greetings and smiles. There is a store on the lobby which provides courier service as well. No porter service but you can use trolleys. No swimming pool or sauna but we didn't mind.
Booked on a booking website which was offering huge discount sale - worth checking before booking directly.

Room Tip: We had connecting rooms which helps when you travel with children. Request for a higher floor.
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  • Stayed: September 2012, travelled with family
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1  Thank aya1akl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Century Southern Tower

Address: 2-2-1 Yoyogi, Shibuya 151-8583, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shinjuku
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Shibuya
#1 Romantic Hotel in Shibuya
Price Range: $246 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Century Southern Tower 4*
Number of rooms: 375
Official Description (provided by the hotel):
Welcome to Hotel Century Southern Tower, Shinjuku Tokyo Convenient Access Just 3 minute walk from the South exit of SHINJUKU Station. Trains, subways, and Narita Express Train are all located within 3 minutes. Take the glass elevator from the 1st floor foyer or 2nd floor Southern Terrace entrances up to the main lobby on the 20th floor, where we will introduce you to our selection of comfortable guest rooms. This Tokyo business hotel occupies the 19th through 35th floors. Main Lobby and reception desk are on the 20th floor. 375 guests rooms are located from the 22nd to 35th floor and offer spectacular views of the city. We have no the Porter and Room Services. However we provide self-service luggage carts instead of the bell service or porters, vending machines on each floor and a lobby shop instead of Room Service, and also compact refrigerators in each room that guests can stock with items of their choice. ... more   less 
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Also Known As:
Hotel Century Southern Tower Shibuya, Tokyo

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