Rated as a five star hotel but unfortunately not quite up to scratch. well located close to Shinbuku station with access to city and also narita express for the airport, this ultra modern high rise hotel epitomises modern tokyo. Strangely reception is located on the 20th floor. Few of the staff on reception spoke much english which was unusual for such a large hotel. Check in was quite slow and laborious. We had booked a superior room which was located on the 32nd floor affording fantastic views of the city. However this is really all that was superior about it. Amenities were fairly basic. No room service or mini bar. No porters ( though luggage trolleys are provided for DIY). Standard bath but a shower which consisted of an attatchment connected to the tap area. There was evidence of what appeared to be blood on the phone in the bathroom, and limited toiletries. Was comfortable enough but not what I have come to expect from a 5 star hotel in a capital city.More
- Free Wifi
- Restaurant