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All reviews shinjuku station krispy kreme hotel starts great location tokyu hands takashimaya department store southern terrace a small convenience store mt fuji narita express good size floor lobby takashimaya times square south exit tokyo hands french bakery corner room
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Reviewed December 6, 2017

We lost our passports and their staff help us to call JR Rail every day. Finally after 3 days, JR found our passport! However their staff still have to spend an hour on the phone with JR to locate them for us. We were very grateful for their help.

The location is unbeatable. I don't think you can get any closer to Shinjuku station that that. Also Shinjuku station got so many train lines you are choose from. If you go to floor for the street access, there is a family mart just a minute away. Also a 24 hours sushi bar just around the corner and a McDoland as well.

The room is pretty big according to Japanese standard. We got a king size bed for the three of us and that's their standard size room.

The hotel lobby is on the 20th floor of the building which means every room gets an awesome view. We stayed on the 29th floor and the view is stunning.

  • Stayed: November 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 6, 2017

Very urban location. A couple hundred meters' walk from Shinjuku station. There was a Starbucks and some restaurants right across the hotel. There was even a Shake Shack nearby! Imagine that. There was a big Takashimaya department store right across the hotel. The nice surprise is the hotel is between two nice parks, Yoyogi park and Shinjuku Goyen national park. Beware of the opening hours of the national park! My husband and I walked there and we ended up walked outside surrounding the park. So lame. The hotel itself is located starting on the 19th fl. Lobby is in the 20th fl, giving you very nice view in the lobby. Check in was fast and efficient. The hotel offered a newspaper sent to the room in the morning which we gladly accepted. Room is SPACIOUS. We stayed in 2 hotels in Japan before this and when I entered the room I thought 'well, now this IS a hotel!!' Both of us can walk around the room without stumbling into the furniture or each other. Room was clean and the bed was comfortable. We got a pretty big window. Bathroom was pretty spacious too. Breakfast was pretty good. You get a lot of options. And no lines, lol. Of course, you also get a very nice view, the park, in the restaurants. It was Fall in Japan so we could see Fall colours, just beautiful. I totally recommend this hotel!

Stayed: December 2017
1  Thank minnboulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 6, 2017 via mobile

The hotel is near subway and train station. There is easy access to Narita airport. There are lots of restaurant nearby. The hotel is very clean and there is a fantastic Tokyo views. There is Starbucks, very nice cafes for breakfast. Also you can see Tokyo Hands store opposite site of hotel.

Stayed: September 2017, travelled with family
Thank esesis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 5, 2017

This is an excellent hotel just a few minutes walk from Shinjuku station.The rooms are spacious and has an amazing view over Tokyo.
You will find restaurants and a bar inside the hotel and they also have a little shop.
The service are great and the breakfast was delicious.
I will certainly come back and I recomend it to everyone.

  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank BjornarRognstad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 4, 2017

Conveniently located. It took only 5 minute walk from Shinjuku New South Gate and direct limousine bus from Narita Airport. It was a contemporary and spacious compared with most or the hotel in japan. It located in 20th-33rd floor of the Odakyu Tower. The glass elevator entrances up to the main lobby on the 20th floor. It enjoyed a stunning view from the lobby and guest room.
The staff was professional the check in and checkout was hassle free. The room spacious, clean and modern. The area quiet, but you can access the heart of Shinjuku within 10 mins walk with wide selection of restaurants, shops, department stores nearby.
High CP value for traveler.

Room Tip: Choose a room with view to Shinjuku Station
  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Steve_Sin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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