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“Basic older business hotel”

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Sun Members Tokyo Shinjuku
Ranked #54 of 81 Hotels / Ryokan in Shinjuku
Fukuoka, Japan
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Basic older business hotel”
Reviewed 21 November 2011

I chose this because of its proximity to a conference venue (Nat'l Olympic Youth Center in Yoyogi) and for that it was very good (~20 min walk). The hotel itself seemed to be undergoing some sort of work - it was shrouded in scaffolding and there were warning signs in the elevator: "Beware of paint smell." I was thinking, "Oh, great!" but experienced zero discomfort in that regard during my weekend stay. The room was clean, but a little tired-looking. That's why I've rated it a 3 instead of a 4. Semi-double bed was comfortable but I woke up at night because the room was hot and stuffy - I couldn't open the window because of the scaffolding outside. The staff were friendly and helpful - directed me to a good restaurant area and were unfailingly cheerful. All in all, a very average stay.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank expat_in_Japan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sacramento
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 October 2011

Nice clean room -- not to big, but I expected this from a Japanese hotel. Easy access to train station which also made it extremely easy to get from and to the Narita airport. TV and coffee maker looked old, but they were clean. Rooms and halways smell like cigarrette smoke, but I suspect this is a universal feature given that smoking is a prevalent habit in the country. Traveled using my timeshare so value was excelent.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationtime_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2011

I was in Tokyo for the first time and decided on this hotel because it was cheap and in shinjuku area. I was surprised how good it was! I was staying with my mother and our room was lovely, not that small as I heard it will be, it even had sofa, table and two chairs aside of our two beds! Overall look of the room is nice and clean, tiny bathroom is adorable, internet conection is great, TV is big, and so on. I was very pleased with everything! Then, all receptionists were nice and friendly and very understanding even if my japanese was quite awkward. When I asked them to make a morning call on the day of our departure (our n'ex was quite early) they did it without fail. Breakfast was lovely as well, nice choice and yummy.
And off course location is in all ways wonderful, only 10-15 minute stright-forward walk from the station (seriosuly, who wrote this nonsence about this hotel being hard to find? I found it from the first try without any trouble o_O), plus shinjuku is extremely good station for staying in tokyo, since it's huge and you can get almost everywhere from there.
Will GLADLY stay there next time I'm in tokyo and recomend it to everyone who looking for great affortable hotel in shinjuku~!

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank karmade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 September 2010

This hotel is easy to find and to get in/out of IF you know the area. To get to the hotel, take the SOUTH EXIT from Shinjuku Station and walk towards the Washington Hotel. After you pass, two Family Marts, you will see the Washington Hotel and a sign for a "Mini-Stop" conviniency store. Turn right, on the next alley and keep walking past the vending machines until you see the side entrance for Sun Members on your right.

The room IS small, but that is a common thing for any hotel room in that area or in Japan for that matter. Even though the room was small, it was very well laid-out with a window in the middle of the room. So, I never felt cramped in there. Everything had its place. I had enough space to workout in my room and layout and do situps on the floor (I'm 5'11") and was VERY comfortable in the tub which was very deep. There was a closet which was "spacious" for hotel standards and compared to the overall size of the room.

Amenities included Free high-speed internet, complementary iron (if you need to iron out your wrinkled clothes) and complementary tea and toiletries. For you convinience, there was a very detailed list of items available for rental should you decided not to bring with you or simply forgot. For example: laptop - 1000 yen/day; printer - 1000 yen/day; umbrella - 500 yen/day.

The breakfast buffet which was included with each night was DELICIOUS. There were many items and everything was very fresh. The only thing though although there were many items available to eat, they were the same items everyday. So, nothing new was introduced while I was there. This wasn't a problem for me AT ALL, but for those people who like to have different choices everyday, I can see how that could be problematic. In my opinion for the price I paid (52000 yen for 8 nights) I wasn't complaining. I think compared to other hotels in the area (i've stayed at two other hotels in the area) it was a bargain just to have the breakfast included, let alone all the value you get for your money.

The staff was very helpful and friendly. They tried their best to speak English even though many of them don't speak it. I suggest bringing a Japanese/English phrase book. or if you are ordering or asking for help from your room, use Google translate.

If you are going to Tokyo, Shinjuku is the best area to stay. It's easy to get to from both Narita and Haneda. Also, Shinjuku has everything you need and more. Moreover, is just steps from Harajuku (about two train stops), Shibuya (about three train stops) and Ropponggi (about five train stops). And in this area, I firmly believe if you want to stay at a proper hotel (not a capsule where you have to check out every day and you are no comfortable nor have a private space of your own) this is the best choice and the best value for your money.

  • Stayed September 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank alisalsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Members Tokyo Shinjuku

Property: Sun Members Tokyo Shinjuku
Address: 3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #54 of 81 Hotels / Ryokan in Shinjuku
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sun Members Tokyo Shinjuku 3*
Number of rooms: 179
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Sun Members Tokyo Shinjuku Hotel Shinjuku

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