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“Ok hotel, overpriced for what you get and there are better options in Tokyo for cheaper”

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APA Hotel Asakusa Kuramae
Ranked #43 of 122 Hotels / Ryokan in Taito
Reviewed 21 April 2016

I stayed in this hotel for 5 nights during business trip to Tokyo (and my 4th time to Tokyo so I have seen quite a few hotels in the area). While the ethernet cable is a nice addition in the room, the wifi speed is faster so there is no point. The air conditioner was set to 22 degrees (heating) and the hotel said this could not be changed (even though it was Spring and way to hot in the room). You can open the window a little bit but if you are near the back of the hotel then the smoke from cigarettes will fill the room. So either too hot or smell of cigarettes (not fun for non-smokers). The room is small but that is normal in Japan. There are standard amenities available (shampoo, conditioner, body soap, toothbrush, hair brush, razor, q-tips, shower cap) but the sink has two modes only: full power of water or off, there is no light water flow. The bed sheets were clean but the mattress was very old because the center of the mattress was overly used and you would sink inside. I had to spend the first night sleeping on the edges of the mattress and asked the hotel to flip the mattress the next day which improved the situation slightly. The carpeted floor was not very clean and I found food from the last guest upon entering which was quite disappointing and unlike Japanese standards. There is only one laundry machine and one dryer which is not enough for such a big hotel. It seemed like it was always taken (AM or PM) and when I finally had a chance to use the washer, the dryer was in use when my clothes were ready and I could not dry my clothes (at 3AM!!!) The breakfast was one of the most disappointing I experienced in my time in Japan. If you arrive at 9AM or later (breakfast is until 10AM) there is no more scrambled egg or baked egg and they will not make more for you. This happened twice so I had to start arriving earlier for breakfast or else no eggs! Also, the signs at breakfast do not clearly state if meat is in the food or not which is extremely frustrating, for example: the sign says "soy and egg custard" but I found pieces of meat inside. The room requires a card for the electricity to work so if you leave something to charge and take the room card with you then all the electricity turns off and you will find your electronics will not be charged. If you come with a big suitcase use the back entrance because the front entrance has stairs. Also hotel is not very close to subway so you will have to drag your suitcase with you for a bit before finally reaching the hotel (if you use Ginza or Asakusa line from Airport/Tokyo station). Asakusa is a very nice neighborhood and there is a convenience store across the street always open if you need. The wifi is good and the public baths are nice (if it is not too crowded and you can actually use them). Overall I had high expectations from APA after hearing positive reviews from other people but this one was very frustrating. It felt like they prepared the hotel for half the amount of people who actually can stay there and their maintenance/service is not so good.

Room Tip: Rooms near the front of the building won't have smoke from the smokers in the back of the buildi...
  • Stayed: April 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Shira S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル浅草蔵前, reception at APA Hotel Asakusa Kuramae, responded to this reviewResponded 5 May 2016

Thank you for your staying.
Although the rooms of our hotel are not so big, we are trying to make a nice and cozy room with good amenities, TV, and a bathroom. However, we are sorry about inconvenient of air-conditioner. It was set by central heating and air-conditioning. So, you can change degree but cannot switch from cold to hot.
We are very sorry about room cleaning. We will tell cleaning stuffs to improve cleaning immediately.
About a laundry machine and dryer, it is difficult to add more promptly though, we take your opinion seriously to make our hotel better to customers.
Also, we will share your opinion with the stuffs in the restaurant so they can serve better meals.
Thank you for taking your time to share your opinion with us.
We are trying to make our hotel better using your opinion.
We all hope that you would stay at our hotel again.
Waga, receptionist

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Reviews (303)
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Reviewed 13 April 2016

Hotel is conveniently located in Asakusa Kurumae close to subway, Sensoji temple and shopping. Great room for a solo traveller.Had a double and room was big enough for me !Staff was wonderful and very helpful. Would definitely stay again and recommend.7-11 across street for my morning cup of coffee ! Excellent okonomiyaki restaurant behind hotel !

Stayed: March 2016, travelled solo
Thank royals77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル浅草蔵前, 担当 at APA Hotel Asakusa Kuramae, responded to this reviewResponded 23 April 2016

Thank you for your reservation!

We are glad to satisfy customers.
Asakusa is a popular place from overseas in Japan.
As you told Excellent Okonomiyaki restaurant behind hotel
We will appreciate to have you in our hotel again.

Thanks.

reception:Nishihara

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Reviewed 13 April 2016

The rooms are typically Japanese in that theyre quite small. Good size for solo travellers, but for couples who like to spread out maybe reconsider. It's definitely live-able in size, but not ideal.

The room itself is very well serviced, the staff are very friendly, and most of them speak English quite well. One of them even rang up a place to make a reservation for us in Japanese!

Very focused on being eco-friendly, coin laundry on level 12, non-smoking rooms smell very fresh.

Room Tip: If you have large suitcases try to stay on higher levels. The small elevators are always full by the...
  • Stayed: April 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank bec w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル浅草蔵前, 担当 at APA Hotel Asakusa Kuramae, responded to this reviewResponded 23 April 2016

Thank you for your reservation!

We are glad to satisfy customers.
Asakusa is a popular place from overseas in Japan.
We will appreciate to have you in our hotel again.

Thanks.

reception:Nishihara

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Reviewed 10 March 2016

The location of this hotel is very good if you are interested in visiting Senso-ji temple area. The rooms are quite small but clean. The hotel has a really nice small rotenburo on the rooftop which offers views to the Tokyo Skytree.

  • Stayed: July 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank HeikkiFromFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル浅草蔵前, フロント オフィス マネージャー at APA Hotel Asakusa Kuramae, responded to this reviewResponded 28 March 2016

Thank you for staying with.
Access to the Asakusa is easy.
Also I'm waiting.
Thank you!

cleak:nishihara

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Reviewed 28 February 2016 via mobile

I like the location a lot. You can take train directly from both NRT she HND airport without changing train. If you take the right train, it's around one hour from NRT and 45 minutes from HND.

Room is super small as expected, but the bed and ensuite bathroom are reasonable size, in Japanese budget hotel standard. Spotless clean. The bed is a bit too soft for my taste though.

The roof top public bath is an advantage.

I would recommend.

Stayed: February 2016, travelled solo
2  Thank Kelvin3883
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2016 via mobile

We got this room for ¥6000 for the night. Close to everything - subway, food, attractions etc.
Yes it is a small room, but so are most in Japan. Comes with own bathroom too.
Check in isnt till 3pm but they will hold your bags till then.
English speaking reception also.

Stayed: January 2016, travelled as a couple
2  Thank Young_and_Free_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
アパホテル浅草蔵前, Reception at APA Hotel Asakusa Kuramae, responded to this reviewResponded 17 June 2016

thank you for stayed at APAHOTEL〈Asakusa-Kuramae〉

as you said the location is very good but the room is made by small and useful, if you ever felt uncomfortable, we are very sorry.

we will try to do our best to make all the customers comfortable while they are staying here.

so if you would come to asakusa again, we will look forward to see you.

thank you so much.
APAHOTEl〈Asakusa-Kuramae〉Moe kimura

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Reviewed 26 January 2016

this is one of the best hotels we have stayed at,very nice location,walking distance to many attractions,walk to the subway,bus stops right in front of the hotel,the room was awesome,very clean,very modern,great area,will stay here again for sure,

  • Stayed: January 2016, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank marc d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about APA Hotel Asakusa Kuramae

Address: 2-4-6 Komagata, Taito 111-0043, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Amenities:
Restaurant
Hotel Style:
#11 Business Hotel in Taito
Price Range: $68 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — APA Hotel Asakusa Kuramae 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
APA Hotel Asakusa Kuramae Tokyo, Japan

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