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All reviews gotanda station family mart single room convenience store yamanote line single person mini refrigerator convenient location hotel entrance narita airport ramen west exit clean hotel washing machine small room minute walk good size
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1 - 6 of 162 reviews
Reviewed October 7, 2018 via mobile

Stayed here two nights & loved the convenience of being close to Gotanda station without hearing the trains (my room was away from the tracks & quiet). The room is efficiently small; everything could almost all be reached from a chair in the middle of the room & I had to crawl across the bed to enter it. But the room was well equipped with a safe, fridge (microwave on every floor), extra electrical charger and clean bathroom. As mentioned before, the downside is the poor WiFi. But it certainly met my need.

Date of stay: October 2018
Trip type: Travelled on business
Thank kirstine2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 8, 2018 via mobile

In front of hotel is subway Asakusa line Gotanda station. You can also take Yamanote line to hotel with Gotanda Station. It‘s convenient for traveller.
From Narita airport or Haneda airport is easy. Take Narita Express train from Narita airport to Shinagawa station and change to Yamanote line or Asakusa line to Gotanda station.
Or Take Tokyo monorail from Haneda airport to Hamamatsucho station. Then change to Yamanote line to Gotanda station.
Room is quite big for three. Bathtub and restroom is separate. No need to bring amenities here even pajamas because hotel provide everything in room and counter in front of reception.
Staff speak english fluent and professional.
Family mart in front of hotel open 24/7.
Recommend to eat Ramen at local restaurant near hotel.
Recommend to stay at any Hotel Mystays chain hotel.

Date of stay: September 2018
Trip type: Travelled with family
1  Thank lynn_duangkamol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 1, 2018

This hotel is located right next to the Gotanda station (Yamanote line), which is the best part. If you are not familiar with the area (or Tokyo), it would be definitely good to choose this one - easy to access (literally 1 min to the station), many convenient stores, and comfortable (enough to continue your journey, I guess).

However, there are a few issues which I personally experienced while staying here for 4 nights in July:

noise - it is on the main road, and next to the pachinko building; if you are sensitive to noise, avoid lower floors.

the smell in the bathroom - although it looks clean, it smelt horrible; probably coming from the loo. The smell didn't go away after the complaint.

communication with staff - although the basic conversation is possible, they are not particularly fluent in English. It is ok as long as everything goes smoothly, but when you have issues, they might not be able to sort them out properly and promptly. One male staff was really kind and friendly, but generally speaking, some female staff didn't seem to be eager to do their jobs.

Room tip: Higher floors are quieter
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank nthwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 25, 2018 via mobile

We booked this room when our other accomodation was cancelled by airbnb due to non listing in Japan. With less than 10days before our trip, it was so stressful to find another hotel within my budget and which will accomodate all of us, including 3 children, in one room. I’ve opened mystays website and they have “online concierge” who answered all my query and suggested the gotonda station. He also gave 10%disc. We had bad experience before in staying in other 3star hotel so we’re a bit hesitant but with about a week left,we decided to go for it.
We arrived in the hotel about 1030 at night. Instructions on how to get to their hotel from narita airport was very clear. Check-in was fast. The restaurant was already close but there’s a convenience store in the building with bento food which my kids love. The room was small but as expected with Japan rooms. We got 3 small double beds in the room. This should be ok for asian like us but should be uncomfortable for big sizes. Pajamas are provided. Toiletries are of good quality too. They have washing machines and tumble dryers in 5th and 10th floor which is really a big factor for us staying for 4 days. There’s also microwave oven and vending machines in every floor. Mystays really thought of their guests convenience which we really appreciates. The room was clean everyday. The location was really good as it’s just a few minutes walk from the jr station and restaurants.
The only disappointment was the pillows were so hard but that would not stop us from coming back here again. It truly made our trip memorable. Thank you hotel mystays gotonda station.

Date of stay: June 2018
Trip type: Travelled with family
2  Thank hkhu31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 18, 2018 via mobile

Our family stayed in the hotel for 7 days and we have not encountered any problem during our stay. The place was convenient for the tourists sitting beside a small store that's open for 24 hrs. You only have to cross the street to get to the train station, and you'll find another convenient store, and more diners that are open till 3 am. I find the area safe and also clean.The front desk people speak English well and were truly accommodating. The hotel provides the supplies that you need for your bath, facial, etc. They replace your pjs daily and the towels too. They provide a very comfy slippers too. And We always get back in our hotel with clean beds and bathroom, no valuables missing. . I was also surprised to see that they put new toothbrush for each of us every day. The bathroom is spotless, the shampoo, conditioner and bath gel are of high quality. My son has sensitive skin and had not had any reaction at all on these. They have a safe lock, mini refrigerator and a cellphone that you can bring with you to use for navigation- which helped us a lot during our "adventures".
It was one of the best hotels we've stayed on. We'll definitely come back to this hotel on our next visit. I have been very grateful and pleased with the staff and the management that we've left them 2 bags of candies to show our appreciation.

Date of stay: June 2018
Trip type: Travelled with family
Thank Darlene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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