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All reviewswasher dryerjonathan's restaurantstorage spacejr yamanote linelady staffmain roadfamily restauranttea kettleconvenient locationhotel is locatedbig supermarketplace to staybreakfast is servedrooms are smalltokyo stationwi figotanda
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Reviewed May 9, 2018 via mobile

Location is convenient, only about 3 minutes walk to Gotanda JR station. Amenities are new and well kept. Our arrival wasn't met with a typical Japanese warmth. The female reception staff had little smile and everything was non-negotiable but to follow the house/her rules. Well, we were tired and couldn't care much.

We booked for 7 days' stay and had the understanding that there's no housekeeping daily but towels and litters would be cleared daily. It's NOT! We requested for new towels after 2 days and a lady staff came to our room to explain that they were making exception to change the towels for us. Rightfully, it'd only be done every 7th day. It's unbelievable! We stayed in Tokyu Stay Shimbashi before and we had our towels changed and litters cleared EVERYDAY although there's no housekeeping. We also found Shimbashi chain more welcoming in comparison.

Breakfast is served in level 2 Johanthan Cafe with 6 standard options, very ordinary.

Guests to Gotanda should have minimal expectations so as not to be disappointed. Aside for its location and amenities, there's nothing much to commend about esp. for the price to pay.

I'd have opted for Tokyu Stay Shimbashi anytime, same hotel chain.

Stayed: May 2018, travelled with friends
1  Thank dcc78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 3, 2018

The main reason I stayed here is that it is a short walk from the house featured on the Fuji TV/Netflix series "Terrace House: Boys and Girls in the City", but I think this would be a great place to stay for just about anyone visiting Tokyo.

First of all, Gotanda is a good place to stay - you're a short hop on the Yamanote Line from Shibuya, Shinjuku, and Harajuku but can avoid paying the premium rates charged by the accommodations in those areas. Even though you are right by the station it is pretty sleepy, but there are still some charming restaurants and bars tucked around the neighborhood.

The staff was nice, room was comfortable, wi-fi was decent, and in lieu of a mediocre hotel breakfast you get a voucher to eat at the Jonathan's Family Restaurant on the second floor of the building.

Overall it was a good stay!

  • Stayed: October 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Elliott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 30, 2017

I stayed 7 nights & couldn't have been happier. My room was a good size with washer/ dryer, cooker top, fridge/ freezer, microwave, TV & good size bathroom. The bed was comfortable and the rooms extremely quiet even though the hotel is situated on a busy road. I loved the fact, my room was only cleaned once a week as it provided me with uninterrupted privacy. The hotel is extremely convenient to Gotanda mainline and subway stations and the staff are very pleasant.

Room Tip: High level and towards back of the hotel
  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank kirstine2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 22, 2017

We stayed for one day in November 2017. We booked 3 double rooms for group of 6 peoples. The rooms were small but clean & cozy. Bathrooms were clean with provision of toiletries and bath tub. Rooms had nice AC, mini fridge,TV, tea kettle, wifi & additional facility of microwave & washing machine in each room.
Provision of free tea/coffee was placed near reception counter. In 500 yen you will get testy breakfast.
Staff is very polite & helpful. Most of the staff can't speak English but try to express with action & ready to help customer.
And most advantage is the best location of hotel. Just opposite to Gotanda Station, only 2 minutes walk. It is on main road & near by with mini market, restaurants & shopping area.
Definitely I will recommend this hotel for stay.

  • Stayed: November 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank vijayashri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 1, 2017

Very good and clean hotel. Rooms are small for american size. Our room was a residential double 160 sq.ft. Clean room with private bathroom. Microwave, fridge and free wi-fi, Breakfast at Jonathan's (surcharge). If included at time of booking you have 8 choices of breakfast. (See Jonathan's restaurant review). Hotel close to shopping and restaurants. Walking distance from Gotanda train station on the Yamanote Line. Friendly staff even if they really do not speak much english. Would stay here again.

Room Tip: Close to Gotanda train station, shopping and restaurants.
  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Lise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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