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Reviewed March 25, 2015

I celebrated my 40th birthday with friends and family at the Bay Play lodge property (including the cottage). Whist we very much enjoyed our stay at the property, it can certainly do with a little renovation.

The Good:
1. Size of the property
2. Secure backyard where children can play safely.
3. Very large kitchen with two sinks and two stoves/ovens.
4. Very large fridge (very old too but worked well).
5. The fact that there is a heated pool (additional notes below).
6. The bathrooms in the lodge seem to have been recently renovated.
7. The property was clean upon our arrival.
8. The staff are welcoming and easy to deal with.
9. Sufficient seating indoor and outdoor for a large group of people.

The not so good:
1. The inside of the cottage and the lodge had an old smell associated with it.
2. The pool can only be used when not used by the diving school (found out after deposit made) AND the contract does not stipulate that the pool is also used by the three boys from the family that owns the lodge. Their house backs onto the property.
3. A number of the fly screens are defective and have holes.
4. The mattresses are old and require updating.
5. Some of the couches certainly need to be updated.

  • Stayed: March 2015, travelled with friends
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    • Rooms
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Thank ProfIggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayplay, Owner at Bayplay Lodge, responded to this reviewResponded April 6, 2016

Thanks for your comments. We are glad your birthday was an enjoyable weekend.

The shared pool is used by the dive school on a saturday morning when we suggest groups enjoy the stunning beach at the end of the street (500m). It is stipulated on our website and it is a bit hard to make sure all group members know the scenario, so we are working with this fact to keep all groups up to date and have taken your feedback on board. Normally our children are not in the pool whilst groups are in, but we do also enjoy the company of our guests especially when they too have kids. We do try and avoid the area for adult groups though, so apologies if the kids got in the way during your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 16, 2014

The accommodation is cheap, though it would have been nice to know that the pool is only available upon request prior to booking it on Agoda (this information was provided by management after booking). In saying that, Im not sure I would want to swim in it as it appeared not to be cleaned in a while (lots of muck could be seen on the bottom of the pool & perhaps this is why it is by request, to give them a chance to clean it).
Some maintenance is needed too, chunks of lino are missing on the floor, the reclining armchair does not work, the mattress on the double bunk is very springy & hard (the other bed is fine), no toiletries or hand towel are provided for the toilet/bathroom & there is lots of dust around. From what I can see, cleaning is done upon vacating the property but isn't not done again prior to arrival, which also means the cottage smells musty upon arrival & needs to be aired out.
But the property isn't all bad, I found it to have pretty good facilities, it was large and comfortable enough, centrally located & the staff I spoke to on the phone were amazingly friendly & helpful. Though my mother (who I took with me) said she wouldn't like to stay there again, my father & I would be quite happy to. So basically I would recommend this cottage to anyone who can handle basic budget accommodation but not to someone who thinks all the finer details should be attended to.

Room Tip: The Cottage: The BayPlay cottage is affordable & in a great location. Quiet as it is off the main street yet very close to the seaside towns of Mornington Peninsula. The cottage is practical & although I didn't have a problem with it myself, I should say that the kitchen is small & there is no pantry storage which could be an issue for a large family on an extended stay. There is a great front/back yard & though pet friendly the fence would not contain a small dog as they can easily fit underneath the gate. Pretty good facilities, it was large and comfortable enough.
  • Stayed: December 2014, travelled with family
    • Value
    • Sleep Quality
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Thank Shannon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 21, 2014

We were part of a large family group (ages 77 to 1 year old) and we all agreed that Bayplay was a perfect place for our get together. It was clean, spacious, near beach & shops, with double kitchen facilities, secure grassed area & a warm clean pool. The office staff who handled our various booking requests were friendly, helpful, efficient & endlessly patient! We would happily recommend it.

  • Stayed: October 2014, travelled with family
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1  Thank Sandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayplay, Owner at Bayplay Lodge, responded to this reviewResponded April 6, 2016

Thank you so much for your feedback.
We have taken a while to get onto responding to these reviews, but better late than never. Kind regards
The Bayplay Team

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Reviewed November 26, 2013

We stayed here for husbands 50th birthday with friends and family. The lodge is so open and friendly with great facilities, really anything you could want. Fabulous kitchen and amazing fridge space. Beautiful outdoor area with soft grass. Highly recommend and hope to return.

  • Stayed: November 2013
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Thank Gabrielle0507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayplay, Owner at Bayplay Lodge, responded to this reviewResponded April 6, 2016

Thank you so much for your feedback.
We have taken a while to get onto responding to these reviews, but better late than never. We also now have a great new location called Iluka Group Retreat - so be sure to look us up. Kind regards
The Bayplay Team

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Reviewed August 15, 2013

I stayed at Bayplay Lodge in July 2013. We were a group of seven families with fifteen kids (mostly aged between 2 and 8) and 14 adults. Bayplay Lodge was perfect for us. Each couple had a room each and we even had rooms left over to create a 'girls dorm' and a 'boys dorm'. With the two large living areas there was enough space for the kids to let loose inside or chill out on the bean bags with a movie! The garden was awesome, secure and large enough for them all to play and they loved the pool - even though it was pretty cold outside, the heated pool was warm enough for them to have a splash around. We had an awesome time, beds were comfortable, rooms were clean and the kitchen was well equipped. Close to the beach and shops I would definitely stay here again as part of a large group. The owners were really considerate and very helpful too!

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Abiwoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bayplay, Owner at Bayplay Lodge, responded to this reviewResponded April 6, 2016

Thankyou so much for your feedback.
We have taken a while to get onto responding to these reviews, but better late than never. We now have a great new location for groups called Iluka Group Retreat - so be sure to look us up.
Kind regards
The Bayplay Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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