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Reviews (372)
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All reviewsone nightdouble bedno frillsshort staypublic transporthotel is locatedtvikeahighwaytrain
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37 - 42 of 372 reviews
Reviewed June 23, 2015

well there's budget, and budget, and this is low budget, seasoned travellers will understand this is a grade above Formule F1 and a few grades below Best Western. its easy to find , less than 2km from auto route, staff were very helpful and spoke perfect English. The room was ok, but the shower was grubby, pillows like bricks, bed not comfy at all. be aware that your travel adaptor does not fit Swiss plugs, you can buy one at the hotel for 7 euros, its expensive just to charge phone ! breakfast had limited choice but what was offered was good. local restaurants were closed on Sunday, Auto grill was nearby just 1km further down auto route, if you need a meal go there 1st then come back it's easier

  • Stayed: May 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank dave r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this reviewResponded November 26, 2016

Dear dave r,
We appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Ibis budget Basel Pratteln Team

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Reviewed June 22, 2015

  • Stayed: June 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this reviewResponded November 26, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 17, 2015

  • Stayed: June 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this reviewResponded November 26, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 25, 2015

  • Stayed: May 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Saskia P, Reception at Ibis budget Basel Pratteln, responded to this reviewResponded November 26, 2016

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Reviewed November 25, 2014

This hotel was suggested as it was extremely close to a company we were visiting the next day.
Not ever having visited an Ibis Budget hotel before, we were not sure what to expect. Other than the reception desk and the roped off breakfast area, there was nowhere even to sit. After checking in, we enquired if there was a bar nearby. The nearest was a 30 minute walk away. We were offered some cans of beer. We obtained special permission to sit in the breakfast area to drink our beer.

The room was very compact and obviously designed for only a one night stay. The most annoying part of the room was the bunk bed across the top end of the bed. I banged my head on this item twice!!! The mattress was very hard and far from comfortable.

The breakast was very basic but just about satisfactory, Overall I will pay more next time I visit the area and chose a better hotel

  • Stayed: November 2014, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Cheshire174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brankovic, Manager at Ibis budget Basel Pratteln, responded to this reviewResponded November 27, 2014

Dear Customer,

Thank you for taking the time to write to us following your stay at ibis budget Basel Pratteln.

We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology.

ibis budget establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us.

The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter.

We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty.

Sincerely,

Your ibis budget Basel Pratteln hotel

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