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anomad1

Good

4.0 of 5 bubblesReviewed Apr 11, 2016via mobile
The place is extremely beautiful: in an old alsacian villa, nicely decorated. It combines chic and tradition. Food is great and varied with fresh products. Chef Bruno Sohn knows what he is doing. The only disappointing part is the service which seems cold and slightly arrogant.
Date of stay: April 2016
Trip type: Travelled on business
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RelaisPoste, Responsable réception at Hôtel Le Relais de la Poste, responded to this review
Responded Apr 29, 2016
Chère Madame, Cher Monsieur,

Nous vous remercions pour votre avis sur le site Tripadvisor.

Nous sommes heureux que vous ayez passé un agréable moment dans notre maison et regrettons que vous ayez eu la sensation que notre personnel était "distant" ce qui n'est en rien l'image que nous souhaitons donner de notre établissement. Bien au contraire.

Nous espérons vous revoir très bientôt au Relais de la Poste et vous faire changer d'avis sur notre service.

Recevez, Chère Madame, cher Monsieur, nos sincères salutations.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed February 12, 2016 via mobile

The atmosphere is luxury chic
The restaurant is roomy, an excellent location for a business lunch or dinner if you have a group of people to look after, entertain or conduct business with
The service is impeccable, courteous and efficient.
The menu is refined French cuisine at its best. I have never been disappointed.

Date of stay: July 2015
Trip type: Travelled on business
Thank 289luisellap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RelaisPoste, Responsable réception at Hotel Le Relais de la Poste, responded to this reviewResponded March 17, 2016
Google Translation

Chère Madame, Cher Monsieur,

Nous vous remercions d'avoir pris le temps de laisser votre avis sur le site tripadvisor.

Nous serons heureux de vous accueillir à nouveau au Relais de la Poste lors d'un prochain séjour.

Recevez, Chère Madame, Cher Monsieur, nos sincères salutations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2016

We (family of four) stayed in two rooms for one night in January. The Hotel is neat and is tastefully decorated inside and out. It has kept its older touches with exposed wood beams but has modernized enough to make it contemporary. Both rooms we had were large and nicely appointed. In one room a sitting chair was worn but it didn't detract from the overall feel. The bathrooms were nice and large and in one of our rooms it even had a huge jetted tub (Jacuzzi). The common areas were nice and the restaurant was large. We had a five course meal at the restaurant and it was superb. It was the highlight of the stay. They have an extensive wine list (book) and the prices ran from 20-1000 Euros per bottle. We had an aperitif that was a glass of Champagne and it was a bit much I thought. It was very good, but 17 Euros per glass is too steep. The bottle of wine we had was a 16 year old bottle of Chardonnay and it was probably the best Chardonnay I have ever had. It was 38 Euros per bottle and while not cheap, I can say it was worth it. All five courses were excellently presented and served by a team of three. The meals and courses were AMAZING.
The hotel is about 15 minutes north of Strasbourg and it is an easy drive to get to the city center from the hotel. We did not spend any time in the village of Wantzenau other than stay at the hotel.

The breakfast was standard European Breakfast with breads, a few meats, cheeses, yogurt, cereal, juices and coffee. It was fine but nothing like the dinner.

The room had free WIFI and connectivity was good (not great). The rooms also came with a kettle with coffee / tea included.
Bathroom had a hairdryer

Overall would stay here again and thought the hotel and restaurant were of a very good standard.

Room tip: Room on top floor with a balcony
Date of stay: January 2016
Trip type: Travelled with family
Thank Brian M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RelaisPoste, Responsable réception at Hotel Le Relais de la Poste, responded to this reviewResponded March 17, 2016
Google Translation

Chère Madame, Cher Monsieur,

Afin de veiller à l'amélioration constante de la qualité de nos prestations, nous portons un intérêt particulier à chacun des commentaires laissés sur le site Tripadvisor.

Nous vous remercions sincèrement pour votre avis qui nous conforte dans notre démarche de toujours mieux vous satisfaire.

Nous serons très heureux de vous accueillir à nouveau au Relais de la Poste lors d'un prochain séjour en Alsace.

Recevez, Chère Madame, Cher Monsieur, nos sincères salutations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 2, 2024
Google Translation

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 30, 2023 via mobile
Google Translation

Date of stay: July 2023
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SalpaRestauration, Responsable relations clients at Hotel Le Relais de la Poste, responded to this reviewResponded July 30, 2023
Google Translation

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Reviewed March 24, 2023 via mobile
Google Translation

Room tip: Parking pour la clientèle, terrasse pour les beaux jours, la cuisine s’adapte aux contraintes de chacuns
Date of stay: March 2023
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaisonsDeStrasbourg, Propriétaire at Hotel Le Relais de la Poste, responded to this reviewResponded March 26, 2023
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