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Richard637
Reading, United Kingdom

Good clean hotel with excellent food offerings

4.0 of 5 bubblesReviewed Sep 18, 2024via mobile
Hotel was ok. Room a little dated and worn and could do with a refurbishment, however the facilities and quality of food was better than expected. Will definitely be returning if working in this area again. The only thing missing was a charging point for electric vehicles.

Date of stay: September 2024
Trip type: Travelled on business
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Reviewed September 5, 2024 via mobile

My wife and myself stayed for 2 nights while visiting family in the area. Check in on the Friday evening was swift and with a cheery lady who was very helpful and directed us to our room, which was clean and tidy with everything we needed.

Only ate on one of the nights but the food and drink in the restaurant area was great and the gentleman behind the bar was fantastic.

Breakfast both mornings looked great and was hot and tasty.

All of the staff we met were incredibly friendly and polite and a real credit to the hotel.

We will definitely look to stay again when in the area.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Curious04586481261
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 5, 2024

Stayed at the hotel whilst working in the area. Hotel is in a great location, was really clean, staff were friendly & breakfast was great. Managed to get a room which had a big comfy bed with a view of the Humber which was lovely. Would definitely return.

Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alex C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 4, 2024 via mobile

Stayed for business on Monday 2nd September. Plenty parking although far too many signs from the parking agent Not welcoming at all

Greeted by a lovely lass on reception. Very friendly and helpful.

The lad at the bar was superb too.

As I walked to my room 02 the smell wasn’t good. Musty and dry.

My room smell was the same. It wasn’t pleasant.

The room and the hotel decor is tired. It needs investment.

The food and services are superb. Breakfast is better than average. Staff and chef superb.

Let down by the tardiness of the decor.

Location is brilliant.

Investment needed and it will be first class

Date of stay: September 2024
Trip type: Travelled on business
1  Thank eyemouthboy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 3, 2024 via mobile

The reception area and restaurant are lovely although given it's dog friendly it's a shame there are no suitable tables to eat at, either really high or really low as one has to eat in the bar area. Teh restaurant food was really good. An excellent carbonara. Drinks a bit pricey but acceptable for a hotel.
The rooms though are in an annex and it's a lot warmer. No air con in there and the provided fan and small window isn't much use when it's 25 outside and still nearly 20 at night. To be a signature hotel really should have air conditioning I feel.
Rooms are less plush than the main areas but are still pretty decent if a little tired in places.
That said it's very good value but if the heat stops you getting a great night's sleep then it loses a star. I'd go again but not in August. Maybe October or spring.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank M3900LVpault
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2024

Stayed 2 nights in Aug 24 while visiting the area. Had a double room on the ground floor which was fine, except for the soundproofing. We were disturbed both nights by repetative slamming doors and banging in general, we were actually woken up because of it, whether we were just unlucky due to other inconsiderate guests or the hotel has poorly constructed walls, it put us off returning as we've had lovely quiet nights at a well known travel hotel. The gym was untidy and had no power for which I had to go to reception to report and they didn't even apologise. Despite the negatives the breakfast was good, coffee excellent, only suggestion is to put smaller plates at the hot buffet as parents were giving young children under 5, adult portions of breakfast which was just getting wasted not eaten down to poor parenting but this could be improved and less food waste if smaller plates were made available. We did not eat in at night as we felt £22 for 2 courses and no drink a bit steep so we went to a nearby family eatery for less cost. The water stations in the corridors are a great idea however the one near us didn't work for the whole time we were there.

Date of stay: August 2024
  • Trip type: Travelled as a couple
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    • Sleep Quality
    • Rooms
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    • Service
Thank Amaisie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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