Stayed at this hotel on Business on 5/11/2020 - I felt very safe and secure with the guidelines around Covid19 - hand sanitiser stations, track and trace, temperature checked, very clean room.
Unfortunately no cooked breakfast however breakfast bags were available for takeaway.
Great location and friendly staff.
Would highly recommend for business travel.
Haven’t been impressed with this hotel at all. Despite the fact that you have to stick to COVID-19 restrictions (which is understandable), something’s just didn’t have an explanation for. For example, me and my partner like to carry our amazon stick, computer games etc.. to plug it into the TV. The hotel has blocked the port section for no apparent reason or without an explanation, so we are left with channels on the TV, which are not to standards. Also, there is issues with the heating system. Me & my partner have been to several hotels, meaning we know how to adjust the heating settings and this one seems to be a problem. Bare in mind, we have a 11 month year old. Staff are polite, don’t get me wrong. However, it’s just the COVID process has messed up everything in a lot of ways. Sad times..
Hi jrowey94,
Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the television connection, air conditioning, and comfort. I understand your dismay and I am sorry. This is not the joy of travel for all experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end.
I appreciate you as our guest and I still hope you would give us another chance in the future.
Orlando A.
Case Manager
IHGService
Booked a 2 night weekend stay. The hotel is only about 1 mile from the M1 junction.
Covid measures in place including room doors sealed after cleaning, disposable cups in room. Helpful info sheet on check in.
The staff on duty were very helpful including maintenance who showed me how to get room heating on.
The hotel had a refurb in 2016 but actually looks like it had been done this year it was so clean and fresh.
The room was lovely and clean, with nice comfortable bed.
Will be staying here again.
Very clean with lovely helpful staff who can not do enough for you. Room warm and inviting with comfortable bed. Large powerful shower and stylish decor. Bit of a limited evening menu, but food very hot and tasty and breakfast plentiful. Considering the Covid situation we couldn’t have asked for more. Will definitely be staying here again when visiting Northampton. Well done and thank you x
Helpful and very friendly staff. Quiet, very clean and comfortable. Tea and coffee in the room. Decent breakfast. Easy to find and plenty of parking. Not expensive. We were impressed.
Not much else to say!
