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“Genuine French country experience”

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Hotellerie du Chateau de Floure
Ranked #1 of 1 Hotels in Floure
Certificate of Excellence
Reviewed 10 August 2015

What can I say about owners and service? Service was excellent. People very friendly and helpful. Owners husband and wife went out of their way to help us, staring with recommendations for places to visit and restaurants to eat.
We traveled with a 2 other couples and stayed here for 4 nights in May 2015. This Chateau was beautiful, with beautiful garden and large pool. The room was excellent spacious, clean and comfortable with extremely large king-size bed with French doors opening onto a terrace with a garden/courtyard view. And since we had 3 couples they gave us all rooms next to each other coming out on the same terrace. One night we had a dinner at Chateau and the food was excellent with excellent service. For other night we asked the owner to recommend some good restaurants in the area and his recommendation was great. We travel a lot to different countries and I have to say this was a great trip with excellent hotels, great food and very helpful and friendly people.

  • Stayed: May 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 207 reviews

Reviewed 7 July 2015

This was an idyllic place to stay and contrasted favourably with the hot hectic tourist trap of Carcassonne. The service was warm and helpful and lazing about around the swimming pool with a book and a gin and tonic on a hot afternoon was holiday bliss.The gardens were full of scented flowers and tidy, manicured box hedges. Dinner was very good on the first night, however the menu did not change and on the second night the food was less good with a rubbery over cooked slab of tuna disappointing as a main course. However the chocolate fondant was delicious on both nights!

  • Stayed: July 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Belinda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2014

We come back every year to Chateau du Floure because we love everything about it so much. Firstly it is a very beautiful old building with wonderfully appointed rooms. Secondly M. and Mme. Assous and Karine, the receptionist greet us like long-lost friends. There is a peace and calm here that is very difficult to replicate.
During the last year there have been problems regarding the restaurant owing to ill-health, which has caused M. and Mme. a great deal of stress and worry. Previously the cuisine and the dining room have been of exceptional quality. Luckily this will have now been resolved so that everything will be back on track. However whilst we were there we were astounded that M. and Mme., knowing that we don't drive at night, had specifically catered just for us and for another couple in the same boat the following night themselves. I cannot tell you how touched we were at their concern for us and if that does not show you the measure of the quality of care this hotel provides I do not know what does.

In answer to a previous reviewer, this is a family run hotel of exceptional size and character and would be impossible to have staff at every corner. However go to reception with any request and it will be dealt with promptly and with the greatest enthusiasm. This is not a place to miss. So here's to next year M. and Mme. Assous!

Room Tip: Our favourite is room 42 only because it is very quiet, very well appointed and has lovely views.
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  • Stayed: September 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank provence1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

We travelled with a tour group and stayed here for one night in June 2014. This villa was serene and idyllic with beautiful garden and large pool. The room was just lovely, very stylishly furnished in a French country style, spacious, clean and comfortable. The room had French doors opening onto a terrace with a garden/courtyard view. Breakfast was lovely, nice coffee and pain au chocolat. It's pity that we could only stay here for one night...

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Cecile_CC_CHIU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

We stayed at the Chateau de Floure for six nights, while we visited several castles in the Cathare region. It was very well situated, being within a short distance of Carcassonne and the canal du Midi, as well as the chateaux of Peyrepertuse, Queribus, Montsegur, and the chateau at the medieval town of Foix in the Pyrenees.

The Chateau de Floure is in a most attractive setting, with a lovely formal parterre garden of low box hedges and fruit trees.

The accommodation includes a large bar with conservatory and French windows onto a small garden. There is a large salon, which serves as a lounge, with another large room off which includes a grand piano. On the first floor of the main chateau there is a grand formal salon which is decorated with ancient tapestries.

There is a large terrace which is used for breakfasts in warm weather, and for pre-prandials. The breakfast room is reached across the terrace - from our ground floor room - or via staircases from the main building.

There is a secure car park, with a code operated electric gate at the end of the garden.

We had chosen a ground floor room with private terrace, which suited us very well. We had French windows opening onto the main courtyard on one side of the room, and double French windows onto our terrace which faced south east, only losing the sun at about 5.00 p.m. There were two sun lounges and two deck chairs. The room was a reasonable size with all the usual furnishings, TV, occasional chairs, table, desk, and air-conditioning. Wifi was reasonably consistent and certainly adequate for emailing etc.

Breakfasts were good, with plenty of choice, buffet-style, hot and cold, and coffee was freshly made by Nespresso and other individually operated coffee machines. Plenty of fresh fruit was available.

Service from the management at the hotel was first class. They were most attentive and helpful, making suggestions for visiting sites of interest, booking restaurants, and a cruise on the Canal du Midi, all of which were greatly appreciated.

We had opted for half-board during our stay as my husband wanted to enjoy wine with his meals without worrying about driving afterwards.

Chateau de Floure used to have its own restaurant, the highly regarded 'le Poet Disparu', within the main chateau building, but this closed some years ago. Guests on half board can now walk through the garden to a part of the chateau which has been leased out to another company, who operate a restaurant called la Brasserie d'Alaric.

This brasserie is very convenient if one is staying for just a couple of nights. It has a dining terrace which faces onto Mont Alaric. The menu is somewhat limited, but the staff were very helpful and friendly.

Room Tip: We had room 30 which was sunny and quiet.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Makushla-O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

This chateau is a magnificent place with a pool and tennis court. The reception staff were all, excellent BUT - that's where it finished. After breakfast there were no other staff around and It wasn't possible to get a coffee or any other sort of drink once breakfast has closed, and in four days there the bar was never open. When we asked we were told the reception staff covered the bar when needed ! The restaurant was not owned by the hotel and the food was simply not good enough leaving the only option of travelling every evening to neighbouring towns. Plus poor wifi.
Could be great - but staff needed - a hotel is about service - not just the building as magnificent as that was.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank JohnPerryvintage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

We stumbled across this lovely place in the small town of Floure. Check-in was a pleasure and the girl at reception showed us our room and around the historical rooms. Room was very good with nice bed. Pleasant walk in the garden and relaxing mood in the bar with background piano music. Breakfast is more than adequate with some warm items like sausages and eggs (not always an option in European hotels).

Stayed: July 2014, travelled as a couple
Thank Hein_Ria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotellerie du Chateau de Floure

Address: 1 allee Gaston Bonheur, 11800 Floure, Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne > Floure
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Floure
Price Range: $210 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotellerie du Chateau de Floure 4*
Number of rooms: 21
Official Description (provided by the hotel):
"Since ancient times, the "Hôtellerie du Château de Floure" has been acknowledged for its tranquillity, its conviviality and its serenity. Let yourself fall under the spell of the discrete charm of this residence of Exception. The gardens have regained their splendour from yesteryear, the guest rooms have successfully maintained the warmth of this castle loaded with history, and the fare blends freedom and gastronomy in tribute of the "Dead Poet". ... more   less 
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Also Known As:
Hotellerie Du Chateau De Floure Hotel Floure
Chateau De Floure Carcassonne
Chateau De Floure Hotel Carcassonne

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