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spudwebb2018
Ham, Belgium

Very nice hotel to visit Varese

Review of Hotel Montelago
4.0 of 5 bubblesReviewed Jul 21, 2023
Very nice hotel in the vicinity of the varese lakes. the staff is very helpful and kind. the rooms are good and the beds too, there is airconditioning. if you are the sporty type you can run or bike (there are bikes for rent) round the lake and if you are up for a challenge you can go round the other lake too. A magnificent adventure !!! Many very good restaurants in the vicinity (ask the receptionist for help). we had the time of our lives.
Date of stay: July 2023
Room Tip: Rent a bike and go on an adventure !!
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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2 - 7 of 272 reviews
Reviewed August 21, 2020

we stayed in the residence (room with kitchen) for a week exploring lakes. On the one side location is beautiful - lakeside view, lots of walking and cycling tracks around the lake. Other side of the hotel faces busy road so it's a lot of vehicular noise, exacerbated by the traffic light in front of the hotel (a lot of braking/accelerating noise).

As far as facilities go, hotel is ok but showing signs of age. First room we were given was unlucky one - first fridge gave up, then the microwave, and lastly air-conditioning - which necessitates moving to another room which had working fridge but no microwave.

Kitchenette was reasonably equipped but be prepare to pay EUR 30 for utensils rental - the fact not disclosed by the website when we were making the booking. Your mileage may vary but it might make sense to bring your own utensils (at least frying pan, as the one given was just horrible).

There are 2 supermarkets within short drive from the hotel so food supply was not an issue.

At the checkout hotel attempted to charge EUR 50 for utensils rental instead of promised EUR 30 - but backtracked as fast.

Covid: Masks were worn by the staff, but we had our temperature checked only once at the check-in. Breakfast was table service from the limited menu (so not recommended).

Overall reasonable place to stay if you tolerate noise well.

Date of stay: August 2020
    • Value
    • Location
    • Service
2  Thank avsm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 16, 2019 via mobile

Hotel location is spectacular, it is just beside the lake and the view is beautiful. The room, located on the ground floor was nice and warm. The only negative thing, as per our taste, was the bed, to soft and the pillow to hard. We couldn’t have a nice sleep.

Date of stay: November 2019
Trip type: Travelled as a couple
1  Thank Danessia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2018 via mobile

Hotel room was clean, reception personal was friendly, we wanted to change our room after the first night, was no issue, great! Breakfast was ok, concern is, the water for tea was nearly cold every day. Waiter was also not very motivated to serve coffee. They did, but you had to ask every time what is a bit boring after two days. No pool, that could be high light for the hotel! Short one/two nights are ok, but not longer!

Date of stay: June 2018
Trip type: Travelled as a couple
Thank T6289RIstefanb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2017

We where disappointed by the room, just under the roof. We're a family of 4 tall people and we had to bend our way to the beds. On top of it the room was quite hot, hair conditioning was poor and it took a few hours to try and get the room to a correct temperature. In the end, leaving the windows open for the night was the only solution, leaving us to enjoy all the noise from the parking/restaurants.
We also had to pay for the breakfast while it was advertised as "free breakfast".

On the bright site, the staff is really nice, and the pizza's at the restaurant where really good.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Bruno P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff M, Responsabile reception at Hotel Montelago, responded to this reviewResponded September 6, 2017

Dear Mr. Pollet

We wish to apologize for all of the inconvenience occurred.
We are very sorry that the family Suite disappointed your expectations. We have standard family rooms with a higher roof, for your next stay we will make sure to assign one of them to you.
In very hot days it takes some time to the air conditioning to cool the rooms, particularly the ones that are located on the top floor. Also, to avoid the environment impact, our air conditioning system turns off automatically when windows in the room are open.
We are located in a very relaxing area, but unfortunately that night there was a wedding party at the restaurant in front of us...
Regarding the breakfast, we received your reservation through internet and we don't have any room rate including breakfast published online. The website you booked through let you select the "room only rate" but probably didn't update the notes specifying that the breakfast wasn't included. We contacted the website supervisor to fix this information, we apologize for this misunderstanding.

Thank you for taking your time to write a comment about your stay, we hope to make you feel more comfortable during your next visit.

Kind regards,
Hotel Montelago Staff

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Reviewed July 26, 2017 via mobile

I've been for a business trip and got surprised for being near the lake with a beautiful view. I am not sure if there's other options nearby, but it is more than I expected. Gentle people, I felt in home.

Date of stay: May 2017
Trip type: Travelled on business
Thank 79rafaelp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff M, Responsabile reception at Hotel Montelago, responded to this reviewResponded July 27, 2017

Good morning Rafael P, thank you for choosing Montelago Hotel & Residence for your business stay and for given us a review. We are happy to hear that your stay has been positive and you’ve enjoyed the location surrounded by the nature of lake Comabbio. We hope to see you again soon.
H&R Staff

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