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Reviewed November 15, 2017

its my first time in marina lodge and i can consider it perfect hotel
relaxation and quit
elegant
helpful stuff
funny animation team ( they never leave you alone ) always make you happy and smile
perfect rooms
swimming pool amazing
finally i can recommend it for all visitor
love luka batoot memo casper all of you mates

Room tip: non smoke rooms
Date of stay: October 2017
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank ahmed f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed B, Guest Relations Manager at Marina Lodge at Port Ghalib, responded to this reviewResponded November 19, 2017

Dear Guest
Warm greetings from Marina Lodge at port ghalib.
Many thanks for your nice review and appreciate your wordings. Glad to know that you enjoyed your stay with us and hoping to welcome you back again to your second home.
Kind Regards
Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 10, 2017 via mobile

Nice picturesque view of the resort no doubt, but the service is sub standard and facility really old ...
- Wifi only in reception area; not the rooms.
-. Water basin's stopper stucked.
- Old TV with spoilt remote.
- Balcony had no chairs.
- No kettle for a 4 star establishment? Even refused when requested for one. No reason given.

But if you good with these shortcoming and satisfied paying for, go for it.

Date of stay: November 2017
Trip type: Travelled solo
Thank MambaXP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed B, Guest Relations Manager at Marina Lodge at Port Ghalib, responded to this reviewResponded November 19, 2017

Dear Guest.
Thank you for taking the time to write about your experience about Marina Lodge at Port ghalib
for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your comments
Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.
Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service.
thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.
Thanks & Best Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 9, 2017

rooms are very good
swimming pool is nice but water needs to be warmer
beach of the hotel is so nice full of marvellous coral reefs and fishes
snorkeling is very good experimrnt needs to be tried :*
animation team of the hotel is very friendly and active
welldone mates :*
love you all

Room tip: best veiws ever
Date of stay: October 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank rechard l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed B, Guest Relations Manager at Marina Lodge at Port Ghalib, responded to this reviewResponded November 19, 2017

Dear Guest
Warm greetings from Marina Lodge at port ghalib.
Many thanks for your nice review and appreciate your wordings. Glad to know that you enjoyed your stay with us and hoping to welcome you back again to your second home.
Kind Regards
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 9, 2017

marina lodge is very nice to relaxation
food is verygood
service good
very nice clean rooms
we spend nice Halloween there with that wonderful animation team * batot casper menna luka and memooo
diving is amazing
have alot of fun over there

Room tip: sunny rooms
Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank emy g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed B, Guest Relations Manager at Marina Lodge at Port Ghalib, responded to this reviewResponded November 19, 2017

Dear Guest.
Thank you for taking the time to write about your experience about Marina lodge at port ghalib
for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay we greatly appreciate your comments
Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.
Overall we extremely regret that you had such experience in our hotel, from our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service.
thank you for Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.

Thanks & Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 9, 2017

its very good hotel with all service avaliable
nice swimming pool
one for adult two for childern
its nice holiday with that wondurfull hotel
with luka menna batoot casper
and leader memoo
best animation team that i ever meet they always smile
and very friendly
sure we will back again

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank bebo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed B, Guest Relations Manager at Marina Lodge at Port Ghalib, responded to this reviewResponded November 19, 2017

Dear Guest.
Thank you for choosing Marina lodge at port ghalib to spend your holiday.
My team and I would also like to thank you for your critical and valued feedback You have provided us with great motivation in our strive to continuously improve the service we offer.
Once again, thank you for your visit to our hotel, and for your feedback.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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