I have been going to spa mathers for many years and go pretty often. I used to consider it the best spa until today and always spoke highly of this spa. I was treated like a small child for not obeying their rules by one of their employee. They have a no cell phone and electronic rule which is pretty new. I was reading a book on my kindle and was forced to put it away. In the past I always read my e-reader without any trouble. She spoke to us in a very condescending way. I went up to sit on the top terrasse (which was completely empty and I thought I was not bothering anyone) so I can read my book around the fire she then proceeded to tell me that I would be kicked out because I didn’t obey and it was the second time and then called her manager to come
And tell me in person also. I felt I was back at school like a little child the way we
Were spoken to. It’s a shame since I really enjoyed this spa but to be treated like that is unacceptable. They have lost me as a recurring customer.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.