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“very friendly hotel” 4 of 5 bubbles
Review of Nirwana Gardens - Nirwana Resort Hotel

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Nirwana Gardens - Nirwana Resort Hotel
Ranked #3 of 4 Hotels in Lagoi
Malaga, Spain
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“very friendly hotel”
4 of 5 bubbles Reviewed 18 March 2012

very good hotel with very helpful & friendly staff. Just 10 mins from the ferry terminal. Rooms are very nice, clean & spacious. Good pool area and excellent poolside restaurant.
Only problem was the oil/tar on the beach, you need to be warned about it, they do supply stuff to clean it off with.
Would return again, we had a very relaxing few days.

Room Tip: the suites are very nice and have a balcony.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank barmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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  • Spanish first
  • Swedish first
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  • Any
English first
Perth, Australia
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 17 March 2012

My friend and I decided to have a four day break in Bintan. Our stay was at the Nirwana Resort.
This property is huge. It encompasses 4 other hotel and villa types to suit all budgets.
when we arrived a small dance troupe greeted us and also a welcome drink.
The twin room was spacious and very clean with a range of toiletries as well as a room safe. Very handy.
Our hotel had a rimless pool with a swin up bar.There was also a pizza pool restaurant and a Bistro,and a Japenese Restaurant (Rin) in our complex . The other Hotel/ resorts had a seafood restaurant
" Kelong", " Spice" Indian,Thai, Beach Club, and a BBQ beach .It was so easy to get to these as the hotel has a FREE shuttlebus between them all.
Best part is when you dine at any of the other places Its is all Billed back to you Room, so no need to carry big cash.
Now I know from previous reviews some folk have not been happy to pay in Singapore Dollars and then have the amount appear on you credit card statement as Indonesion Rupiah.. But let me tell you with the good Aussie dollar exchange rate, we thought it was cheap. and worthwhile.
You can also hire motorised electric pushbikes, we did this for two hours and covered the entire complex. There is also a factory outlet in the grounds, a Bowling alley, Karaoke, Elephant rides, Mini Zoo, Iguanas..... the list goes on, and we did it all.. FANTASTIC.
The staff in every place where welcoming and always had a smile.
We also went outside the complex to a small tourist built town called Pasar Oleh Oleh.
had a 2 hour massage, manicure and pedicure here and it only cost $60 each. A small restaurant here Called Helo Helo ( Oleh Oleh backwards) had some nice satays, rice, nasi etc at very reasonable prices. Opposite Oleh Oleh (accross the road) is another complex More Modern called Kampong Lagoi, It also has Restaurants,Polo shops and handcrafts.
We managed to score a driver/Car here to take us to the the capital of
Bintan (TanjarPinang) it cost $80 for all Day and we covered the whole island.
( if you book a tour from the Hotel it will cost you Double that.)
All in all this was a fantasic break about an hour ferry ride from Singapore.
I think when the Australians catch on to this place it will become the NEW BALI.
I for one will be going back.

Room Tip: We had an End of wing room, so no one past our door at night, Quite and peacful, The garden view ro...
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  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blueeyes3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 5 March 2012

We had a relaxing and pleasant stay at this resort. The hotel is located next to a clean beach at the north of Bintan. The free form pool is large and well designed with three jacuzzi areas and within view of the beach.

The staff at the reception counter were unsmiling and curt on the four occasions we talked to them.

Luckily, the service staff at the leisure centre, pool, restaurants as well as the cleaners throughout the hotel a were friendly and courteous, This to some extent made up for the poor impression at the reception counter.

The breakfast buffet was of a uniformly excellent standard - both in terms of the food and service. In general, the restaurants around the resort provide good food In particular, we enjoyed a very pleasant lunch at the Rin Japanese restaurant which was located next the beach.

Rooms are clean with comfortable beds but the fittings are obviously old and and very worn and in need of a renovation. One thing we didn't like was the extremely dim lighting in the room - even with every light on, you will have difficulty getting enough illumination to read in bed.

Our family had a good time at the resort and we'd recommend the place for anyone intending to stay at Bintan.

Room Tip: If you want to read in bed, bring your own reading light.
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  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank T O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 3 March 2012

Bintan is short ferry ride away from Singapore. There is nothing spectacular about either the ferry ride or this small island. But the Nirvana Beach resort is a very nice property.

The beach is shallow lagoon and very safe to swim even for kids. The birds and animals in the small zoo are nice touch. We saw a couple of big lizards on the road too.

They have tried to create shopping and eating experiences in this island to give people variety and have been somewhat successful too.

Room Tip: Rooms in first floor have better views
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  • Stayed June 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ajit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

We went here just a couple of days ago. It is one hotel of many in the Nirwana Gardens family of hotels located in one big beach resort in Bintan Island. We had a great time here, very convenient and relatively cheap. We definitely recommend the place.

Location
It is less than an hour away from Singapore on a ferry from the Tanah Merah Ferry Terminal. So it was easy enough to do a weekend trip there and still have plenty of time to enjoy the trip. I only had to pay USD$10 (SGD$17) for a 1-week visa that you can get on the ferry or when you get there at the resort. Very convenient.

The hotel is on the northern part of the resort and a five minute walk away from the Resort Centre where several of the optional activities are (elephant show, archery, rifle range, horseback, flying fox, etc).

Service
Great service throughout the resort. They have their own airport pick-up/drop-off which runs regularly according to the ferry schedule. They also have a resort shuttle that goes around the resort every 30 minutes to each of the hotel, restaurants and key places in the resort. Guests are greeted with music, dance and welcome drink. We were upgraded to a pool view when we were checked in too! There are guest services that helped us organize our day activities, reserve our massage and dinner at Kelong Seafood Restaurant which served great food with equally great view. Staff in the hotel and around the resort are all very nice and English was spoken quite well.

Amenities
The rooms were decent sized and the AC was definitely working (we had to turn the AC down since it was getting a tad bit too cold). The bed was great and the bathroom clean. The pool is an infinity pool with a unique design with plenty places to swim and hang out. The pool was also very clean and well maintained. The cleanliness and maintenance was also evident on the beach. The sand was not as fine as some beaches like Boracay but it was still very nice. The beach is great for swimming since it was not full of seaweeds or littered with rocks.

There's plenty of restaurants to choose from. The hotel is close to several including the Poolside Restaurant and Rin Restaurant. I wouldn't suggest walking from here to Kelong Restaurant but you can easily take the resort shuttle to get there. Price at Kelong was relatively cheap in my opinion. We had lemon chicken, baby kailan, and noodles (I forgot the difficult sounding name) and drinks and the whole meal was only 70 Singapore dollars.

Important: All prices are in SGD, so don't bother exchanging your money to the local Indonesian currency.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank JMTrinidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

We visited Nirwana Gardens - Nirwana Resort Hotel for a weekend getaway. Firstly, the check-in process at the Tenah Merah Ferry Terminal was very easy and quick. The ferry ride was comfortable, but take some sea-sickness tablets if you're prone to getting sea-sick (the ride was a bit topsy turvy at times). Once we arrived in Indonesia, the immigration process was VERY time consuming. We have Australian passports so we had to get a 7-day visa (USD$10 - tip take USD for the visa, you pay less than you would with SGD). Once we got the visa ticket, we were the last in the immigration line and had to wait for nearly 1 hour to go through immigration. It was frustrating, but not neccessarily a bad thing because all the people that got through quickly had to wait for us on the hotel shuttle bus anyway. So either way, arriving in Indo takes some time - be patient!

The hotel is about 10 mins away from the ferry terminal. Upon arrival, we were greeted with a nice welcome drink and a traditional Indonesian dance - which was nice. Check-in was relatively easy, but since we arrived around 12pm (and check-in is a 3pm) we had to wait a little (approx 40 mins) for our room to be ready.

The hotel grounds are nice and well spread out. The Poolside Bar and Restaurant serves some good fresh Asian and Western food. Dino's Bistro has some great pizza and a good view of the ocean - so it was nice to chill there, have a beer and relax. The coffee shop is where breakfast is served. In terms of food, a MUST TRY is the Thai Restaurant - Bayan Aarya - absolutely FANTASTIC food and an awesome atmosphere. Don't think Spice Restaurant - the food was shocking! The buffet breakfast as the Coffee Shop was great - a good spread of asian delights (e.g rendang, noodles, stir-fried vegies etc), western food (e.g. pancakes, bacon, eggs, puddings, sausages, baked beans etc) and good fruits. In terms of alchol - drinks are expensive (SGD$13 for cocktail +GST + Tax), so take a few cans of beer along with you and maybe a bottle of wine. Corkage is expensive though, approx SGD $15 - SGD $30 per bottle.

The hotel room was nice (we got a basic room) - spacious but outdated. The bed was comforable, had a good quilt and the pillows were nice. The bathroom upon initial inspection seemed dingy, but turned out to be really clean and the hot water was fantastic - very hot! The room was well-airconditioned and spacious.

The best thing about the resort was the pool - it was an infinity pool and really spacious. There was a jacuzzi and a kids pool. Limited seating undercover, so get there early in the morning and bag a couple of beach chairs - they run out quickly! The pool was clean and there was a swim up pool bar.

Lastly, make a booking to get a spa treatment with Bintan Spa Salon. For $69 you can get a 190min treatment including facial/mask, body scrub and 90min massage. Just a 90 min massage is $45 - awesome value. The salon is based in Oleh Oleh and if you book in advance, the salon sends a car to the hotel to pick you up and take you there. The trip back is every 30 mins - so you might have to wait a few minutes. Oleh Oleh shopping was a waste of time - so don't go there. Absolutely nothing to see expect a few delapidated shops and a bit of a waste of time.

The beach at Nirwana Gardens was nice (not spectacular but nice), unfortunately there was tar in the sand so our feet got stained (the stains were easily removable with the oil provided by the Club House - next to the pool). So we didn't go swimming in the beach - but it was nice to look at.

Massages on the beach are SGD $39++.

Overall a good stay, value for money, good food, very relaxing and I recommend it!

Must do's include: pool, Thai restaurant and Dino's bistro with a beer.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank PiumiHesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
209 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

The Nirwana Gardens Hotel is a sprawling piece of real estate on Bintan island - the guard gate is some 2km from the hotel entrance! The hotel is thus very isolated with only sister properties located relatively nearby. It's the sort of place you retreat to and don't emerge from until the holiday's over.

The best thing's the beach - it's spectacular, with a shallow bay, powdery white sands, shimmering sea - and it's virtually deserted, as the hotel is only property on the whole expanse of beach! With waving coconut palms and forest around, it's simply stunning.

The hotel is a large complex, 3-stories with two wings, restaurant, convention center, gymnasium, bungalows, infinity swimming pool by the beach, business center, extensive manicured gardens, koi pond, mini zoo – the works.

There’s beach massage, a new Japanese restaurant by the beach, and enough rooms and facilities to swallow massive conventions. And perhaps that’s the problem for some – it’s not one of those cosy getaways, nor an intimate experience.

It’s also old, and it shows in the design and overall layout of the beach hotel, but it’s well maintained. My room was very large and clean and everything worked, but I couldn’t get away from the impression that it was dated, although there’s nothing wrong per se with the wood-rattan-bamboo tropical theme.

Food at the massive dining hall is average – large hotel fare, but service was good, delivered Indonesian-style, with a smile.

An army of workers cleans the beach every morning of the debris swept up by the sea – to their credit, the beach looks pristine, but was marred by oil deposits when I was there, and it’s very rocky just offshore. Just away from the resort, the buildup of junk on the beach – probably a consequence of being just off busy shipping lanes – really marred the beauty of the environment.

Overall, it’s a very pleasant experience, but it’s mass tourism, and large groups do check in, although, thanks to the size of the hotel, it’s possible to find many quiet spots. If you want to get away for a weekend to vegetate by the beach with a good book, this hotel is worth a visit. It’s not particularly intimate, nor is the memory of the place particularly special, but it’ll be hassle free.

Room Tip: Choose a room at the far end of the wings - although far, they provide more privacy
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  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Leeyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Property: Nirwana Gardens - Nirwana Resort Hotel
Address: Jl. Panglima Pantar | Bintan Resorts, Bintan Island, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Lagoi
#3 On the Beach Hotel in Lagoi
#3 Luxury Hotel in Lagoi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Nirwana Gardens - Nirwana Resort Hotel 5*
Number of rooms: 245
Official Description (provided by the hotel):
Nirwana Resort Hotel has 245 guestrooms including 31 suites, all with sweeping sea, pool or garden views. Full modern amenities and facilities are available to guests, and our ensemble of restaurants and bars will satisfy the most discerning taste buds. With a full and comprehensive range of activities lined up for guests, diverse interests and pursuits are matched with top quality facilities and services. *Nirwana Resort Hotel guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi

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